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West Frankfort IL AC and Heating Experts

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From the historic downtown to the quiet residential streets, West Frankfort residents know that Southern Illinois weather is no joke. For over 40 years, Charlie’s Air Conditioning & Heating has been the dependable, family-owned company that homeowners and businesses in West Frankfort trust to stay comfortable, no matter the season.

Whether you need an emergency AC repair during a summer heatwave or a reliable new furnace for a cold winter, our team is ready to help.

Need fast HVAC service in West Frankfort? Call Charlie's at (618) 985-2502 !

 

Your Go-To for West Frankfort Air Conditioning Services

When the summer humidity hits, you need an AC system you can count on. We provide comprehensive air conditioning services to keep your West Frankfort home cool and efficient.

  • Air Conditioner Repair: Is your AC making strange noises, blowing warm air, or running constantly? Our technicians perform expert air conditioner repair in West Frankfort, IL. We'll diagnose the problem with an upfront, honest diagnostic fee and get your system running right.
  • Air Conditioning Installation: If your old unit is inefficient or has failed completely, we can help. We provide free, no-pressure estimates for a new air conditioning installation in West Frankfort, IL, helping you choose an energy-efficient model that fits your home and budget.
  • AC Maintenance: The best way to avoid a breakdown is with routine maintenance. Our tune-ups keep your system efficient, lower your energy bills, and extend the life of your unit.

 

Reliable Heating Services for West Frankfort Winters

A reliable heating system isn't a luxury—it's a necessity. Charlie's offers complete heating services to ensure your family stays warm and safe.

  • Heating & Furnace Repair: From pilot light issues to blower motor failures, we handle all types of furnace repair in Frankfort, IL. Our fully stocked trucks mean we can often fix the problem in a single visit.
  • Heating & Furnace Installation: Thinking about upgrading an old, inefficient furnace? We specialize in high-efficiency heating installation and furnace replacement in Frankfort, IL. A new system can provide more consistent heat and significant savings on your utility bills.

 

24/7 Emergency HVAC Repair in West Frankfort

An HVAC system rarely breaks down at a convenient time. That’s why we offer 24/7 emergency HVAC services for the West Frankfort community. Day or night, weekend or holiday, you can count on Charlie’s to answer the call and dispatch a skilled technician to your home quickly.

 

Why West Frankfort Trusts Charlie's Air & Heat

Since Charlie and Linda started the business from their home in 1982, our mission has been simple: provide dependable, honest, and skilled HVAC service to our neighbors. While our home base is in Carterville, our service trucks have been a familiar sight in West Frankfort for decades.

We’re not a faceless national chain; we’re your local, family-owned experts who stand behind our work. We believe in practical solutions, fair pricing, and welcoming every customer into the Charlie's family.

 

West Frankfort HVAC FAQs

Do you charge for estimates in West Frankfort?

We provide free estimates for all new system installations and replacements. For repair services, we charge a flat-rate diagnostic fee to accurately identify the problem with your equipment.

How quickly can you get to West Frankfort for a service call?

As we are based nearby in Carterville and serve the entire Southern Illinois region, we can typically provide very prompt service to West Frankfort, especially for emergency calls.

What are signs I might need furnace replacement instead of repair?

If your furnace is over 15 years old, requires frequent repairs, makes loud noises, or causes a sudden spike in your energy bills, it's often more cost-effective to consider a replacement.

Do you service commercial properties in West Frankfort?

Yes! We offer a full range of commercial HVAC services, including repair, maintenance, and custom installation for businesses, offices, and other commercial buildings in the area.

Ready to experience the Charlie’s difference? Contact us online or call (618) 985-2502 to schedule your appointment in West Frankfort today!

Recent Jobs and Reviews in West Frankfort, IL

Rated 5.0 out of 5 stars based on 57 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.

Our Local Reviews by City

Job Locations and Reviews

Review
Service is always fabulous!! Quick to respond too
Bandera - West Frankfort, IL 62896
Pete F.
Pete F. Checked in
AC Service Complaint a/c freezing up Found system low on refrigerant Added 410a, will return for leak search
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
2025 PCSA AC Check Up Renewal AC Maintenance Done 8-8-25 Cleaned cond coil, flushed drain, replaced filter and checked system operation
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Complaint : No AC Found outside unit not running due to high pressure switch tripped. Reset switch and found high head pressure - 550 PSI. Unable to check Freon charge accurately until coil is washed. Notified front desk and maintenance department is going to wash unit, due to no hose hook up near unit. If further problems occur we will be contacted by management.
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
AC Maintenance PCSA 2025 a/c check up renewal and bring 20x25x5
West Frankfort, IL 62896
Review
Out standing
Cramer - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
AC Repair No AC
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Renewal AC Maintenance Cleaned. One coil, replaced filter, flushed drain and checked system operation Added 410a refrigerant to get correct charge
West Frankfort, IL 62896
Review
Excellent service
Hewlett - West Frankfort, IL 62896
Pete F.
Pete F. Checked in
HVAC Service AC Maintenance Done 7-25-25 PCSA 2025 a/c check up prepaid Flushed drain, cleaned cond coil, checked operation and replaced filter with customer provided filter
West Frankfort, IL 62896
Review
Jacob did an outstanding job for us
Seavers - West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance HVAC Repair West Frankfort
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Ordered compressor due to noise level of unit. Customer owes labor only, part under warranty 7/11/25: returned to replace compressor, drier, and dual capacitor under parts warranty, completed cooling maintenance, cleaned coil, flushed drain, replaced filters and made sure system is working properly System is operational
West Frankfort, IL 62896
Gerson C.
Gerson C. Checked in
AC Repair Air Conditioning Maintenance Customer wanted system inspected, completed one time maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, outdoor capacitor is starting to go weak but should be fine for the rest of the season System is operational
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Renewal AC Maintenance
West Frankfort, IL 62896
Review
as always top notch service
Second Baptist - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair West Frankfort No AC
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
AC Maintenance PCSA 2025 AC Check Up Prepaid Air Conditioning Repair West Frankfort
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair West Frankfort No AC in west classrooms
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance Done 6-13-25 Cleaned cond coil, flushed drain and checked Freon
West Frankfort, IL 62896
Gerson C.
Gerson C. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, capacitor is starting to go weak and may need replaced next year System is cooling at this time
West Frankfort, IL 62896
Review
He was thorough and did very good work
Mondino - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair West Frankfort 2025 PCSA AC Only Check Up Renewal AC Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Double checked system operation. Slightly adjusted blower speed to help reduce noise in living room. Cleaned outdoor coil. Hard start capacitor on outdoor coil was very weak. Replaced hard start capacitor. Everything else was clean and checked out well. System is operating normally at this time.
West Frankfort, IL 62896
West Frankfort, IL - Air conditioning Unit Check Up
Pete F.
Pete F. Checked in
Air conditioning Unit Check Up
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
2025 Air conditioning maintenance Done 5-7-25 Checked system operation and replace filter with customer supplied filter
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
Air Conditioning Repair West Frankfort 2025 PCSA AC Check Up Renewal AC Maintenance
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
No power in air handler
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Furnace Repair Noise coming from furnace
West Frankfort, IL 62896
Review
Charlie’s heating and air have always responded quickly to fix any of my problems! Plus price is right!
Debby - West Frankfort, IL 62896
Review
True professional. Answers all my questions.
Mclaskey - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Review
Excellent service
TJ - West Frankfort, IL 62896
Review
Great service
Dick - West Frankfort, IL 62896
Review
Shawn is extremely knowledgeable, courteous, helpful and explains all facets or aspects of the routine service call. He is a GEM!!!!!!
Rachel - West Frankfort, IL 62896
Review
Good service. Would recommend.
Larry - West Frankfort, IL 62896
Review
Always feel happy and confident that the system has been thoroughly checked and maintained by the Best company out there! Thank you so much
Mclaskey - West Frankfort, IL 62896
Review
I respect his advice and he was very helpful.
Jo Ann - West Frankfort, IL 62896
Review
Always excellent!
Second - West Frankfort, IL 62896
Review
The service we’ve come to expect
Second - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

We appreciate your business!

Review
Did a great job
Howard - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

Thank you for being a Customer!

Review
Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal
Rachel - West Frankfort, IL 62896
Review
Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.
Mclaskey - West Frankfort, IL 62896
Review
Much appreciate the attention to quality and willingness to provide explanations
Second Baptist Church - West Frankfort, IL 62896
Review
As always Shawn was good at listening and being thorough in his diagnosis. Excellent!
Second - West Frankfort, IL 62896
Review
Helpful
Bandera - West Frankfort, IL 62896
Review
They always do a good job. Zero complaints about any of their workers and they do quality work!
Dick - West Frankfort, IL 62896
Review
Shawn was thorough in his diagnosis and clear in explaining the issue. Tremendous service as we’ve become accustomed to with the folks at Charlie’s
Second Baptist - West Frankfort, IL 62896
Review
Good job
Mondino - West Frankfort, IL 62896

Five Star Service. Five Reviews.

Read Reviews
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