Johnston City’s Go-To HVAC Company
If you're a Johnston City resident, don't miss out on the opportunity to work with a company that champions a strong work ethic and pride in each technician's work. There is no one like Charlie's Air Conditioning & Heating. Call (618) 985-2502 today to see what we can do for you.
Local Reviews
for Johnston City, IL
Our Reviews by City
Excellent service
Charlie Kemp - Johnston City, IL 62951
Gerson was very pleasant and did an outstanding job
Response from Charlie's Air Conditioning & Heating:
Thank you so much for taking the time to leave a review! We appreciate your business!
Great service
JudithZanotti - Johnston City, IL 62951
Thanks I am satisfied
Excellent service!!
Duggar - Johnston City, IL 62951
Once again just great employees. One hell of a team!!!!
Excellent Service!
Gwaltney - Johnston City, IL 62951
Justin was extremely polite and did a great job of explaining what he was doing.
Excellent service !
Linton - Johnston City, IL 62951
Fast and friendly service
Dependable Service
Burk - Johnston City, IL 62951
Excellent Service
VeryGood
Zanotti - Johnston City, IL 62951
Do I get a receipt for my service agreement I paid for
Fantastic service
Hamby - Johnston City, IL 62951
The best servicemen Extremely knowledgeable
Great job. Great price. Friendly service.
Pullaro - Johnston City, IL 62951
Shaun is very friendly. Does awesome work. Charlie's is a great company. Fair and honest. Have used them a few times now and will continue to do so if needed again.
Excellent service
Hamby - Johnston City, IL 62951
Absolutely the best service. None better.
Great job. Great price. Friendly service.
Pullaro - Johnston City, IL 62951
Gave me a great price. Shaun was very friendly. They went above and beyond to fix my issue.
Outstanding crew
Duggar - Johnston City, IL 62951
Excellent service as usual
Keith - Johnston City, IL 62951
Phil was his usual helpful self. He explains what is happening with our HVAC and any recommendations to keep the systems working efficiently.
Very good and helpful with filters
Zanotti - Johnston City, IL 62951
Thank you for your service
Excellent
Steve - Johnston City, IL 62951
Great Service
Hamby - Johnston City, IL 62951
He did an awesome job. Very professional & informative.
Great
Kemp - Johnston City, IL 62951
Very good a very nice polite young man
Great Service and advice
Keith - Johnston City, IL 62951
Phil is very knowledgeable about our heat pumps. His recommendations and service are helpful in keeping the systems running at there best.
Great service
Zanotti - Johnston City, IL 62951
Phil was very thorough and helpful.
Good service
Mathews, Mary - Johnston City, IL 62951
Fast, efficient.
Great Service and advice
Stewart - Johnston City, IL 62951
Phil has always explained how to run our system as efficiently as possible. When he notices something not right, he explains when it might need replacing and why.
Daniel
Kemp - Johnston City, IL 62951
What A true professional, He was on Time and took care of servicing our A/C. Our unit we bought from Charlie's is about 16 years old and with the yearly regular service it will last a few more years. Daniel was very knowable and had some great recommendations when the time comes to replace our. Thank you.
Fantastic service and fantastic personality!
Banfield - Johnston City, IL 62951
Can’t get any better service or technicians anywhere! Great job!
Great Service and advice
Stewart - Johnston City, IL 62951
Phil has been maintaining our HVAC for over 10 years. He is always on time, efficient and willing to answer any questions. He advises us on the self maintaining our equipment, ie. changing filters, batteries, etc.
Great job
Chad - Johnston City, IL 62951
Gerson C.
Upon arrival heat pump was working properly, activated defrost successfully, issue with cooling mode came around when customer got back from trip and they had to turn thermostat back to heating mode. When they turned thermostat back to heating mode auxiliary heat turned on because they set thermostat temperature 3 degrees above room temperature. Customer was not informed about aprilaire thermostats activating auxiliary heat when temperature is raised more than 1 degree above room temperature. Told customer to see if thermostat acts up again and we will replace thermostat free of charge System is heating at this time
Justin T.
Customer was worried because there was frost on his system. He said he turned off the system and turned on emergency heat, but then turned system back on on accident. After that system would not run. I found that system had a popped fuse but could not find the cause. Most likely just a bad fuse and age of system. Will continue to monitor however system is running good at this time.
Justin T.
2023 PCSA Heating Check Up Prepaid HVAC Service Agreement Heating Service All checks good and filter is changed
Justin T.
2023 Heating Maintenance
Gerson C.
HVAC Service Agreement Heating Service 2023 PCSA Heating Check Up Prepaid Completed heating maintenance, coils are clean, checked system operation in cooling and electric heating mode and found no issues, made sure system is working properly System is heating at this time
Justin T.
2023 PCSA Heating Check Up Prepaid Heating Service HVAC Service Agreement. System is heating efficiently at this time and filters are clean.
Justin T.
Heating Service Furnace Service 1x Heating Check Up. System is heating efficiently at this time, filter is replaced by customer, replaced single capacitor for blower due to it being extremely weak, inducer motor is working at this time however it Is showing signs of failure. Customer does not want this replaced at this time however I will get an estimate for it. No signs of smell that was noted coming from system, there was a dead mouse in the system that could have possibly been the culprit. Other than that all checks are good. Fixed piece of duct that also came apart. Signed customer up for pcsa.
Shawn C.
All checks good on both gas furnaces at this time. Customer had a friend diagnose failing gas valve last year. We will just have to wait and see as it is heating at this time. Replaced both filters. Model and serial updated
Shawn C.
2023 Gas Furnace Maint 💯✅
Justin T.
2023 PCSA Heating Check up Prepaid Heating Maintenance. System is heating efficiently at this time, filter is changed and provided by customer, cleaned flame sensor, CO levels within system are normal. Customer did not have a CO detector, so we got one installed and tested. Other than that everything checks out great.
Daniel B.
2023 PCSA Heating Check Up Heating Maintenance Checked wire connections. Replaced filter. Heat strips are operating normally. Thermostat is operating normally. Puron levels are within range. Defrost mode is operating normally. Everything was clean and checked out well. System is operating normally at this time.
Daniel B.
2023 Fall Check Up PCSA Prepaid Checked wire connections. Heat strips are operating normally. Thermostat is operating normally. Filter was replaced recently. Puron levels were within range. Capacitor on outdoor coil was getting weak after being a little over 2 years old. This could be a sign the compressor is getting weak. Replaced capacitor and will monitor for any changes in operation. Everything else was clean and checked out well. System is operating normally at this time.
Gerson C.
2023 PCSA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, cleaned coil, filter is provided by customer, flushed drain, cleaned flame sensor, checked air temps, checked blower and inducer amps, checked gas pressures, checked igniter resistance, made sure system is working properly System is cooling at this time
Gerson C.
Heating Maintenance PCSA 2023 Heating Check Up Prepaid Completed heating maintenance, cleaned coil, flushed drain, filters are in good condition, checked air temps in cooling and electric heating mode, checked blower and electric heat amps, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time
Justin T.
2023 PSCA Heat Pump Maintenance Free w Install. System was not kicking into auxiliary heat nor emergency heating, it was also kicking outdoor unit off prematurely. The cause was a bad thermostat. Replaced thermostat under warranty and verified operation of system. Filter is changed by customer and outdoor coil is clean.
Daniel B.
Heating Maintenance PCSA 2023 Heating Check Up Renewal Checked wire connections. Heat strips are operating normally. Replaced filters. Outdoor coil was clean. Puron levels were within range. System had to be checked in AC mode due to warm outdoor temperature. Everything was clean and checked out well. System is operating normally at this time.
Daniel B.
Air Conditioning Maintenance PCSA 2023 AC Check Up 2 Systems Prepaid Flushed drain lines. Replaced filters. Checked wire connections. Cleaned outdoor coils. Puron levels are within range. Control board on upstairs outdoor coil was throwing out a code of call for O in AC mode. After resetting system code went away. Will monitor during future check ups. Contactor on upstairs outdoor coil is looking worn and will need replaced during a future check up. Everything else was clean and checked out well. Both systems are operating normally at this time.
Daniel B.
2023 Spring Check Up PCSA Prepaid Capacitor on outdoor coil for the main system was getting weak and needed replaced. Replaced capacitor. Replaced filters. Flushed/vacuumed drain lines. Checked wire connections. Cleaned outdoor coils. Puron levels were within range. Temperature drop for main system was a little low but appears to be cooling as needed. Everything else was clean and checked out well. Both systems are operating normally at this time.
Daniel B.
AC Maintenance/ No cool PCSA 2023 AC Check Up 2 System Prepaid Checked wire connections. Flushed drain lines. Customer will be replacing filters soon. Cleaned outdoor coils. Puron levels were within range. Main System was struggling to cool yesterday but appears to be operational today. Could be possible issue with thermostat or zone board. Instructed customer on what to look for if problem should reoccur. Also recommended customer open most if not all vents for both systems. Systems appear to be operating normally at this time.
Pete F.
Quote for 3 ton AC system and gas furnace
Shawn C.
Air Conditioning Maintenance PCSA 2023 AC Check Up All checks are good. Cleaned coil, filter was clean recommend change in a few months. Drain clear
Gerson C.
PCSA RENEWAL 2023 - AC Check Up Completed cooling maintenance, cleaned coils, flushed drain, filter is provided by customer, checked air temps, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time
Shawn C.
AC Repair Complaint no a/c found bad blower motor on a communicating affinity Carrier gas furnace. Customer wants to start 2 system PCSA when we return and replace motor and would like an estimate on capping off gas lines Blower replaced, cooling at this time, we will return to conduct first visit and gas line removal estimate
Gerson C.
Air Conditioning Maintenance PCSA 2023 AC Check 2 System Renewal Completed cooling maintenance for both systems, cleaned coils, flushed drains, filters are provided by customer, checked air temps, checked blower capacitors, coils drip down due to being a slanted coil. Checked compressor and outdoor fan amps, checked capacitors, right unit was low on refrigerant so I added a pound of 410a and got good refrigerant levels. Made sure both systems are working properly Both systems are cooling at this time
Gerson C.
Air Conditioning Maintenance PCSA 2023 AC Check Up Renewal Completed cooling maintenance, cleaned coils, flushed drain, filter is provided by customer, checked air temps, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time
