Menu
 

Johnston City’s Go-To HVAC Company

Charlie's Has Served Our Area For Nearly Four Decades

Johnston City, IL residents don't mess around when it comes to comfort. That's why they call Charlie's Air Conditioning & Heating when they need HVAC solutions. From something as simple as furnace maintenance to an urgent middle of the night air conditioning repair, Charlie's is here when you need us.

The Charlie's AC & Heating Difference

Charlie's has been in business since 1982 and this is reflected in our attitude toward service. We are always on time, we always show respect and we put the customer before any sales or service decision.

Whether you need air conditioning or heating solutions, we provide Johnston City families and businesses with repair and replacement services that won't break the bank. We can also improve your comfort and energy efficiency with a blown-in insulation upgrade.

We install only the best American-made HVAC products, including:

If you're a Johnston City resident, don't miss out on the opportunity to work with a company that champions a strong work ethic and pride in each technician's work. There is no one like Charlie's Air Conditioning & Heating. Call (618) 985-2502 today to see what we can do for you.

Local Reviews
for Johnston City, IL

Charlie's Air Conditioning & Heating Rated 5.0 out of 5 stars based on 30 customer reviews


Map of Johnston City, IL 62951

Excellent




Review of Charlie's Air Conditioning & Heating

Johnston CityIL62951 37.8175-88.9325

Map of Johnston City, IL 62951

Excellent service




Review of Charlie's Air Conditioning & Heating

Gerson was very pleasant and did an outstanding job

Johnston CityIL62951 37.84-88.93

Response from Charlie's Air Conditioning & Heating:

Thank you so much for taking the time to leave a review! We appreciate your business!


Map of Johnston City, IL 62951

Great service




Review of Charlie's Air Conditioning & Heating

Thanks I am satisfied

Johnston CityIL62951 37.815-88.985

Map of Johnston City, IL 62951

Excellent service!!




Review of Charlie's Air Conditioning & Heating

Once again just great employees. One hell of a team!!!!

Johnston CityIL62951 37.795-88.985

Map of Johnston City, IL 62951

Excellent Service!




Review of Charlie's Air Conditioning & Heating

Justin was extremely polite and did a great job of explaining what he was doing.

Johnston CityIL62951 37.8175-88.9225

Map of Johnston City, IL 62951

Excellent service !




Review of Charlie's Air Conditioning & Heating

Fast and friendly service

Johnston CityIL62951 37.8225-88.95

Map of Johnston City, IL 62951

Dependable Service




Review of Charlie's Air Conditioning & Heating

Excellent Service

Johnston CityIL62951 37.825-88.94

Map of Johnston City, IL 62951

VeryGood




Review of Charlie's Air Conditioning & Heating

Do I get a receipt for my service agreement I paid for

Johnston CityIL62951 37.815-88.985

Map of Johnston City, IL 62951

Fantastic service




Review of Charlie's Air Conditioning & Heating

The best servicemen Extremely knowledgeable

Johnston CityIL62951 37.8275-88.96

Map of Johnston City, IL 62951

Great job. Great price. Friendly service.




Review of Charlie's Air Conditioning & Heating

Shaun is very friendly. Does awesome work. Charlie's is a great company. Fair and honest. Have used them a few times now and will continue to do so if needed again.

Johnston CityIL62951 37.8225-88.935

Excellent service




Review of Charlie's Air Conditioning & Heating

Absolutely the best service. None better.

Johnston CityIL62951 37.8275-88.96

Great job. Great price. Friendly service.




Review of Charlie's Air Conditioning & Heating

Gave me a great price. Shaun was very friendly. They went above and beyond to fix my issue.

Johnston CityIL62951 37.8225-88.935

Outstanding crew




Review of Charlie's Air Conditioning & Heating

Johnston CityIL62951 37.795-88.985

Excellent service as usual




Review of Charlie's Air Conditioning & Heating

Phil was his usual helpful self. He explains what is happening with our HVAC and any recommendations to keep the systems working efficiently.

Johnston CityIL62951 37.8025-88.9875

Very good and helpful with filters




Review of Charlie's Air Conditioning & Heating

Thank you for your service

Johnston CityIL62951 37.815-88.985

Excellent




Review of Charlie's Air Conditioning & Heating

Johnston CityIL62951 37.8175-88.9325

Great Service




Review of Charlie's Air Conditioning & Heating

He did an awesome job. Very professional & informative.

Johnston CityIL62951 37.8275-88.96

Great




Review of Charlie's Air Conditioning & Heating

Very good a very nice polite young man

Johnston CityIL62951 37.84-88.93

Great Service and advice




Review of Charlie's Air Conditioning & Heating

Phil is very knowledgeable about our heat pumps. His recommendations and service are helpful in keeping the systems running at there best.

Johnston CityIL62951 37.8025-88.9875

Great service




Review of Charlie's Air Conditioning & Heating

Phil was very thorough and helpful.

Johnston CityIL62951 37.815-88.985

Good service




Review of Charlie's Air Conditioning & Heating

Fast, efficient.

Johnston CityIL62951 37.8225-88.93

Great Service and advice




Review of Charlie's Air Conditioning & Heating

Phil has always explained how to run our system as efficiently as possible. When he notices something not right, he explains when it might need replacing and why.

Johnston CityIL62951 37.8025-88.9875

Daniel




Review of Charlie's Air Conditioning & Heating

What A true professional, He was on Time and took care of servicing our A/C. Our unit we bought from Charlie's is about 16 years old and with the yearly regular service it will last a few more years. Daniel was very knowable and had some great recommendations when the time comes to replace our. Thank you.

Johnston CityIL62951 37.84-88.93

Fantastic service and fantastic personality!




Review of Charlie's Air Conditioning & Heating

Can’t get any better service or technicians anywhere! Great job!

Johnston CityIL62951 37.84-88.995

Great Service and advice




Review of Charlie's Air Conditioning & Heating

Phil has been maintaining our HVAC for over 10 years. He is always on time, efficient and willing to answer any questions. He advises us on the self maintaining our equipment, ie. changing filters, batteries, etc.

Johnston CityIL62951 37.8025-88.9875

Gerson C.

Gerson C.

2023 PSCA Heating Check Up Renewal AC Checkup Completed cooling maintenance, cleaned coils, flushed drains, replaced filter, checked system operation and found no issues, upstairs AC contactor is getting pitted and recommended replacing contactor, customer wants to wait on repair until the next visit. Both systems are cooling at this time

Near Walker Rd, Johnston City, IL 62951
Justin T.

Justin T.

2024 service ✅

Near Pacific Ln, Johnston City, IL 62951
Johnston City, IL - 2024 service ✅
Justin T.

Justin T.

Complaint of furnace constantly running. Heat pump was not running due to a bad contactor, replaced and verified operation. Once system was running, it tripped on high pressure. After watching system operation I removed filter and pressures began going back to normal. Watched system run and verified pressures and subcooling. All checks good but we will continue to monitor Incase there is an intermittent problem with TXV.

Near E 13th St, Johnston City, IL 62951
Daniel B.

Daniel B.

Heating Repair 2023 PCSA Heating Check Up Renewal Heating Maintenance Checked wire connections. Replaced filters (customer provided). Thermostats are operating normally. Heat strips are operating normally. Defrost modes are operating normally. Puron levels for the main system looked a little low so 1 lb of R-410A was added. Everything else was clean and checked out well. Both systems were operating normally at this time.

Near Christmas Tree Rd, Johnston City, IL 62951
Daniel B.

Daniel B.

Ran wire to new location for thermostat on primary system and installed wireless thermostat for PTAC unit. Both systems are operating normally at this time.

Near Walker Rd, Johnston City, IL 62951
Gerson C.

Gerson C.

HVAC Service 2023 PSCA Heating Check Up Prepaid Heating Maintenance Completed heating maintenance, cleaned flame sensor and drain, filter is in good condition, checked system operation and found no issues, checked for gas leaks and found none, made sure system is working properly System is heating at this time

Near W 9th St, Johnston City, IL 62951
Justin T.

Justin T.

Heating Maintenance PCSA 2023 Heating Check Up Prepaid. Both systems check out good at this time, filters are routinely changed by the customer, gas furnace is heating very efficiently, heat pump is struggling a little bit due to extreme temps, however this is normal. Other than that all checks good. Customers are concerned about one of the communicating thermostats having problems, unfortunately it needs to be one by the manufacturer specifically. We will look and see if we can get one.

Near Christmas Tree Rd, Johnston City, IL 62951
Justin T.

Justin T.

Heating Repair Complaint, heat pump not working. System had a bad disconnect, replaced disconnect and upon verifying operation I found that heat pump was still not running due to power dropping a leg. Turned off the breaker again inside and then turned it back on, giving system full power. This is likely due to the breaker potentially failing, informed customer that he might want to consider having it replaced. This could’ve been what killed the disconnect as well, or a power surge taking out both. Verified there was nothing else going on the system and the system is heating efficiently after repair. Signed customer up for maintenance plan so we can continue monitoring system. Customer would like thermostat replaced at next maintenance due to current one being old.

Near Charleston Rd, Johnston City, IL 62951
Shawn C.

Shawn C.

HVAC Service 2023 PCSA Heating Check Up Prepaid Heating Maintenance All operations are good Customer has replaced filter

Near Illinois Steel Rd, Johnston City, IL 62951
Shawn C.

Shawn C.

Furnace Service 2023 Heat Check Up

Near Illinois Steel Rd, Johnston City, IL 62951
Gerson C.

Gerson C.

Upon arrival heat pump was working properly, activated defrost successfully, issue with cooling mode came around when customer got back from trip and they had to turn thermostat back to heating mode. When they turned thermostat back to heating mode auxiliary heat turned on because they set thermostat temperature 3 degrees above room temperature. Customer was not informed about aprilaire thermostats activating auxiliary heat when temperature is raised more than 1 degree above room temperature. Told customer to see if thermostat acts up again and we will replace thermostat free of charge System is heating at this time

Near Villa Way, Johnston City, IL 62951
Justin T.

Justin T.

Customer was worried because there was frost on his system. He said he turned off the system and turned on emergency heat, but then turned system back on on accident. After that system would not run. I found that system had a popped fuse but could not find the cause. Most likely just a bad fuse and age of system. Will continue to monitor however system is running good at this time.

Near Hazel St, Johnston City, IL 62951
Justin T.

Justin T.

2023 PCSA Heating Check Up Prepaid HVAC Service Agreement Heating Service All checks good and filter is changed

Near Newton Ave, Johnston City, IL 62951
Justin T.

Justin T.

2023 Heating Maintenance

Near Newton Ave, Johnston City, IL 62951
Gerson C.

Gerson C.

HVAC Service Agreement Heating Service 2023 PCSA Heating Check Up Prepaid Completed heating maintenance, coils are clean, checked system operation in cooling and electric heating mode and found no issues, made sure system is working properly System is heating at this time

Near Villa Way, Johnston City, IL 62951
Justin T.

Justin T.

2023 PCSA Heating Check Up Prepaid Heating Service HVAC Service Agreement. System is heating efficiently at this time and filters are clean.

Near Karigan Ln, Johnston City, IL 62951
Justin T.

Justin T.

Heating Service Furnace Service 1x Heating Check Up. System is heating efficiently at this time, filter is replaced by customer, replaced single capacitor for blower due to it being extremely weak, inducer motor is working at this time however it Is showing signs of failure. Customer does not want this replaced at this time however I will get an estimate for it. No signs of smell that was noted coming from system, there was a dead mouse in the system that could have possibly been the culprit. Other than that all checks are good. Fixed piece of duct that also came apart. Signed customer up for pcsa.

Near Newton Ave, Johnston City, IL 62951
Shawn C.

Shawn C.

All checks good on both gas furnaces at this time. Customer had a friend diagnose failing gas valve last year. We will just have to wait and see as it is heating at this time. Replaced both filters. Model and serial updated

Near IL-37, Johnston City, IL 62951
Shawn C.

Shawn C.

2023 Gas Furnace Maint 💯✅

Near Johnston City, IL 62951
Johnston City, IL - 2023 Gas Furnace Maint 💯✅
Justin T.

Justin T.

2023 PCSA Heating Check up Prepaid Heating Maintenance. System is heating efficiently at this time, filter is changed and provided by customer, cleaned flame sensor, CO levels within system are normal. Customer did not have a CO detector, so we got one installed and tested. Other than that everything checks out great.

Near E 7th St, Johnston City, IL 62951
Daniel B.

Daniel B.

2023 PCSA Heating Check Up Heating Maintenance Checked wire connections. Replaced filter. Heat strips are operating normally. Thermostat is operating normally. Puron levels are within range. Defrost mode is operating normally. Everything was clean and checked out well. System is operating normally at this time.

Near Walker Rd, Johnston City, IL 62951
Daniel B.

Daniel B.

2023 Fall Check Up PCSA Prepaid Checked wire connections. Heat strips are operating normally. Thermostat is operating normally. Filter was replaced recently. Puron levels were within range. Capacitor on outdoor coil was getting weak after being a little over 2 years old. This could be a sign the compressor is getting weak. Replaced capacitor and will monitor for any changes in operation. Everything else was clean and checked out well. System is operating normally at this time.

Near Hazel St, Johnston City, IL 62951
Gerson C.

Gerson C.

2023 PCSA Heating Check Up Renewal Heating Maintenance Completed heating maintenance, cleaned coil, filter is provided by customer, flushed drain, cleaned flame sensor, checked air temps, checked blower and inducer amps, checked gas pressures, checked igniter resistance, made sure system is working properly System is cooling at this time

Near Stotlar Rd, Johnston City, IL 62951
Gerson C.

Gerson C.

Heating Maintenance PCSA 2023 Heating Check Up Prepaid Completed heating maintenance, cleaned coil, flushed drain, filters are in good condition, checked air temps in cooling and electric heating mode, checked blower and electric heat amps, checked compressor and outdoor fan amps, checked capacitor, made sure system is working properly System is cooling at this time

Near Illinois Steel Rd, Johnston City, IL 62951
Justin T.

Justin T.

2023 PSCA Heat Pump Maintenance Free w Install. System was not kicking into auxiliary heat nor emergency heating, it was also kicking outdoor unit off prematurely. The cause was a bad thermostat. Replaced thermostat under warranty and verified operation of system. Filter is changed by customer and outdoor coil is clean.

Near Illinois Steel Rd, Johnston City, IL 62951

Five Star Service. Five Reviews.