Johnston City’s Go-To HVAC Company
If you're a Johnston City resident, don't miss out on the opportunity to work with a company that champions a strong work ethic and pride in each technician's work. There is no one like Charlie's Air Conditioning & Heating. Call (618) 985-2502 today to see what we can do for you.
Local Reviews
for Johnston City, IL
Powered by Nearby NowOur Reviews by City
Fantastic service
Hamby - Johnston City, IL 62951
The best servicemen Extremely knowledgeable
Great job. Great price. Friendly service.
Pullaro - Johnston City, IL 62951
Shaun is very friendly. Does awesome work. Charlie's is a great company. Fair and honest. Have used them a few times now and will continue to do so if needed again.
Excellent service
Hamby - Johnston City, IL 62951
Absolutely the best service. None better.
Great job. Great price. Friendly service.
Pullaro - Johnston City, IL 62951
Gave me a great price. Shaun was very friendly. They went above and beyond to fix my issue.
Outstanding crew
Duggar - Johnston City, IL 62951
Excellent service as usual
Keith - Johnston City, IL 62951
Phil was his usual helpful self. He explains what is happening with our HVAC and any recommendations to keep the systems working efficiently.
Very good and helpful with filters
Zanotti - Johnston City, IL 62951
Thank you for your service
Excellent
Steve - Johnston City, IL 62951
Great Service
Hamby - Johnston City, IL 62951
He did an awesome job. Very professional & informative.
Great
Kemp - Johnston City, IL 62951
Very good a very nice polite young man
Great Service and advice
Keith - Johnston City, IL 62951
Phil is very knowledgeable about our heat pumps. His recommendations and service are helpful in keeping the systems running at there best.
Great service
Zanotti - Johnston City, IL 62951
Phil was very thorough and helpful.
Good service
Mathews, Mary - Johnston City, IL 62951
Fast, efficient.
Great Service and advice
Stewart - Johnston City, IL 62951
Phil has always explained how to run our system as efficiently as possible. When he notices something not right, he explains when it might need replacing and why.
Daniel
Kemp - Johnston City, IL 62951
What A true professional, He was on Time and took care of servicing our A/C. Our unit we bought from Charlie's is about 16 years old and with the yearly regular service it will last a few more years. Daniel was very knowable and had some great recommendations when the time comes to replace our. Thank you.
Fantastic service and fantastic personality!
Banfield - Johnston City, IL 62951
Can’t get any better service or technicians anywhere! Great job!
Great Service and advice
Stewart - Johnston City, IL 62951
Phil has been maintaining our HVAC for over 10 years. He is always on time, efficient and willing to answer any questions. He advises us on the self maintaining our equipment, ie. changing filters, batteries, etc.
Great job
Chad - Johnston City, IL 62951
Great
Banfield - Johnston City, IL 62951
Phil was here ! Not a problem with Daniel, great workmen and a pleasure to have in my home! I have not ever been disappointed with any of the service or the men that have been here! Great bunch of people
Great job. Explained work needed and work done.
Matthews - Johnston City, IL 62951
Efficient
Above & beyond service!
Mann - Johnston City, IL 62951
Great experience with Phil. He took time to explain everything. It was more than a maintenance call. Customer service at it’s finest!
Great Service!
Donna - Johnston City, IL 62951
Daniel narrowed down & solved the problem quickly. He is very professional. Charlie’s stand behind their products & workmanship.
Shawn C.
Replaced heat kit and tested. All 7.5 kw coming on and cycling off. Also provided box of filters
Shawn C.
All checks good replaced filters unit heating at this time
Shawn C.
Job is done. Unit heating at this time
Daniel B.
PCSA 2022 Heating Check Up Prepaid System was 1.5 lbs low on R-22. Everything else was clean and checked out well. System is operating normally at this time.
Daniel B.
2022 Fall Check Up PCSA Prepaid Complaint yellow & red light flashing also do the prepaid maintenance. Cause of the issue was a dead blower motor. Replaced blower motor. Heat Pump appears to be operating normally. 1 of the heater elements in heater package is burned up and will need to be replaced to operate normally. System is operating normally at this time.
Justin T.
PCSA 2022 Heating Check Up Prepaid. Both pumps are operating normally at this time, main filters are changed, Outdoor coils are clean, and auxiliary heat kicks on as needed.
Justin T.
PCSA 2022 Heating Check Up Prepaid. Heat pump is heating efficiently at this time, pressures are good, temperature rise is acceptable, outdoor coil is clean, filter needed changed and is now clean, and auxiliary heat kicks on as needed.
Daniel B.
No heat. Cause of the issue was clogged secondary heat exchanger and blower wheel. Cleaned both and system is now operating normally.
Daniel B.
1x Furnace Check Up. Inspected furnace as much as possible. Washer and dryer would need to be moved for a more thorough inspection. Cleaned flame sensor and didn’t see any debris in pressure switch hoses. System was operating normally. Customer may need a price on a new system in the spring and some repairs on flex runs. Also needed new blower capacitor.
Justin T.
PCSA 2022 HEATING CHECK UP. Gas furnace is heating efficiently at this time, filter is changed, and temp rise is good.
Steve R.
PCSA Fall 2022. Gas furnace is ready for winter ✔️
Shawn C.
Complaint keeps getting system fault code In heating pressure 135 and 450, in cooling 120 and 275. Superheat of 12 subcooling of 10. Outdoor unit seems to be recording high discharge line temp faults. Sensors resistance checked good. Threw a sensor on just to rule out any possible shorting that may be throwing a code. Unit cooling and heating at this time. Customer will monitor results of sensor replacement. Just charging for diag at this time.
Shawn C.
Complaint: No Heat Rollout hanging on side of burner box, pressure switch hanging in mounted, igniter most likely replaced incorrectly. Lots of tape. Furnace seems too far gone to work on safely and be able to warranty work performed. Recommend replacing furnace. Too much liability involved for us to put our name in this one. Quoted customer price of new furnace. No charge at this time
Justin T.
1x Heating Check Up Shop Unit. Upon arrival the outdoor unit breaker was tripping, I found the compressor was grounded out. Compressor is going to need to be replaced.
Justin T.
PCSA RENEWAL - Heating Check Up. Heating is working efficiently at this time, coil is clean, filter is changed by customer routinely, temp rise is acceptable. Outdoor system had a bad capacitor, replaced and verified operation.
Steve R.
Returned and replaced indoor coil under parts warranty, pressure tested, evacuated to 500 microns, recharged unit 2022 Fall Pcsa checkup, cleaned furnace, checked gas pressure, cleaned hoses, system is heating great
Shawn C.
Water in floor around air handler Issue not resolved need to come back Pulled and cleaned evap coil. Weighed in charge. Charged to 5 degrees of subcooling. 21 degree drop. No water
Justin T.
Complaint no cool. System was 2 pounds low on R410A refrigerant. Added 2 pounds of refrigerant and verified operation and cooling. Found three leaks in the a coil With leak detector, confirmed two with bubbles. A coil has very corroded spots on it towards the bottom. Customer is aware of this but wants to leave it as is at this time and check back in in the spring since we have no history on the system and how quickly it’s losing refrigerant. Customer is aware that it could lose refrigerant before then and we will have to come back out and charge it up again.
Shawn C.
Water in floor in basement Unclogged drain and answered questions
Daniel B.
PCSA 2022 FREE AC 2 System Check Up Was not able to wash outdoor coils due to lack of hose but both coils aren’t real dirty. We can come back to wash them another time or what until a later check up. Everything else was clean and checked out well. Both systems are operating normally at this time.
Phil P.
PCSA 2022 PREPAID AC CHECK UP. Completed Spring Pm unit in good order.
Justin T.
PCSA 2022 a/c check up free w/ install. System is running great and efficiently at this time, drain is clean, filter is clean, and outdoor condenser coil is washed off and clean. Temperature drop is acceptable. Left two filters for Larry.
Pete F.
Gave quote for 2 1/2 ton heat pump replacement
Justin T.
PCSA 2022 a/c check up prepaid. System checks out good, running efficiently, outdoor coil is clean, drain is flushed and filter is changed by customer. Outdoor unit needed new capacitor, replaced and verified operation.
Pete F.
Quoting replacement of 2 1/2 ton heat pump
