Air Conditioning and Heating Services in Benton IL
Charlie’s Air Conditioning & Heating has provided Benton, IL with excellent service for over 30 years. We specialize in heating and air conditioning products and services, as well as insulation upgrades.
Read our excellent reviews and find out why your Southern Illinois neighbors consider us to be their nearby heating and air company in Benton, IL.
Local Reviews
for Benton, IL
Our Reviews by City
Excellent Service!
Danae - Benton, IL 62812
They make you feel safe by sending you a picture of the service person and let you know when they will be there. You don’t have to wait hours not knowing what is going on. All of their service techs have been wonderful thus far!
Excellent service
Randy - Benton, IL 62812
Inspite of the high heat. Shawn got it done!
Excellent service
Debbie - Benton, IL 62812
Charlie’s air conditioning & heating was great. Shawn took his time to solve my water leaking problem. I would recommend them for your ac and heating needs.
Excellent Service!
Rich - Benton, IL 62812
Quick, knowledgeable, friendly service. Answered all of our questions and fixed our problem. Even showed up earlier than expected. A+
Great service
Yates - Benton, IL 62812
The service was great but Shawn made the experience way better than he needed to. Super awesome guy. He's the type of person everyone should strive to be no matter what business they are a part of.
Great Service!
Danae - Benton, IL 62812
Great service
Randy - Benton, IL 62812
Great service!
Danae - Benton, IL 62812
I called with my problem and they were there to fix quickly!
Great service
Randy - Benton, IL 62812
Shawn worked his tail off to get my air conditioner up and running.
Great
Juanita - Benton, IL 62812
He did a good job and he did it sweet personality
Great service, knowledgeable, friendly, and respectful.
Salina - Benton, IL 62812
I have lived at this residence for 10 years. Phil P is by far the best contractor of any sort I have ever had come to my home.
Great service
Lori - Benton, IL 62812
Phil was knowledgeable and professional!! Great, timely, affordable and friendly service!! Thank you
Quick effective and inexpensive
Butcher - Benton, IL 62812
Phil arrived on time and performed the work needed to get my a/c running quicker than I expected and did not over charge me!
Regular checkup.
Juanita - Benton, IL 62812
Shawn did a great job! Polite and honest!
Great service
Randy - Benton, IL 62812
Phil was very knowledgeable
Great Service
Danae - Benton, IL 62812
I love that they send you a picture of the tech and his name before they arrive and that you can track when they will be there! No having to wait around. The tech was very knowledgeable and professional.
Very efficient; Steve was helpful, friendly, and informative. Charlie's has continuously provided great service.
Juanita - Benton, IL 62812
I'm so glad that I switched to Charlie's!!
He did a great job, very polite.
Juanita - Benton, IL 62812
I really appreciated his honesty.
All around excellent
Potts - Benton, IL 62812
This company is always puts the customer first. Technicians are very knowledgeable, proficient while maintaining excellent customer relations.
Shawn C.
2023 PCSA Heating Check up Renewal Heating Maintenance All checks good. Cleaned filter. Furnace operation good.
Shawn C.
Heating Maintenance PCSA 2023 Heating Check Up Prepaid System does bounce off limit after extended period of run time. Suggested replacing filters possibly even going fiber glass filter. If issues persists we can look at bumping up fan speed or cleaning coil. They have lived here 8 years and never had a problem with the heat. Warm ambient temp could also be affecting furnace return and supply temps. All other checks good.
Shawn C.
Heating Maintenance PCSA 2023 Heating Check Up Prepaid All operations checks good cleaned both coils filters provided by customer all replaced.
Shawn C.
Complaint: Furnace B - No Heat Furnace G - Inspect drain line. Air conditioner for G is almost completely out of refrigerant R-22. Water issues or drain issues were likely related to charge/frozen coil. Furnace B needs a board and harness kit. Board is ordered and harness kit getting from Trout. 9/18 rewired entire gas furnace (B) and replaced control board with correct control board. Unit is now heating.
Pete F.
Furnace and air conditioner install
Shawn C.
All operations checks good. Cleaned condenser. Flushed drain, replaced filter
Shawn C.
Sealed hole in duct with putty. Closed vent close to return. Opened a closed supply near thermostat. Unit may be doing all it can do.
Shawn C.
Complaint water leaking indoor unit Unit clogged, added cleanout, verified termination
Justin T.
Upon arrival, the compressor was not running. I added a hard start to get it to kick in, and then removed it once it was running. Pressures were showing signs of a restriction, however, I added 2lbs of 410A and they began to stabilize giving me a 20 degree superheat. After running for an hour pressures held and superheat was acceptable, and my temperature split was acceptable as well. Signed customer up for a PCSA so we can continue monitoring system in the future. Everything checks out good at this time except Disconnect needs to be secured to a post due to it laying freely on the ground.
Justin T.
AC Maintenance PCSA 2023 AC Check Up Prepaid. System is cooling at this time, filter is going to be changed by customer this week, outdoor coil is clean and temp drop is almost 20 degrees. Customer is having issues with thermostat indicating system is not keeping up. Due to building being older I recommended a duct inspection to make sure we aren’t losing any air to crawl space and to verify there is good insulation in the attic. I informed customer they might consider disabling any efficiency settings on thermostat so it will run at a constant set temperature without changing on it’s own, especially since ambient temperature is currently 97 degrees.
Justin T.
AC Maintenance PCSA 2023 AC Check Up New Upon arrival system was not cooling to its full potential. Found that blower was overheating and had a very weak capacitor. Replaced capacitor and found that it was still having a hard time, this was due to the blower wheel being very dirty. Cleaned blower wheel thoroughly so it will push more air. If overheating persists, I informed customer that motor could potentially fail. Outdoor unit was also 1 pound low of r22 and had a weak dual capacitor. Replaced capacitor and charged system, dialing in superheat. Temp drop went from a 10 degree split to a 20 degree split.
Pete F.
Quote for Air conditioner and Furnace replacement
Justin T.
Verified system has a grounded compressor, we will need to replace. System also takes 421A.
Shawn C.
Leak repaired, vacuum pulled, charged with 7lbs of 410A. 10 degrees superheat, 6 degrees subcooling. Paid with cash
Justin T.
System was 3 pounds low on 410A, charged system and verified operation. Since we have no history of system we customers is going to monitor before we begin a leak search. I highly recommend a PCSA so we could continue monitoring.
Steve R.
No AC lobby unit. Found blown start and run capacitor, replaced both, started unit, found compressor locked up. New compressor has been ordered, will replace ASAP 6/20/2023 returned and replaced compressor on Goodman unit for the lobby, replaced filter drier, capacitor, evacuated to 500 microns, charged with 8 lbs 421A, started unit, system is cooling
Gerson C.
Loud noise: Upon arrival ac was making loud noise, condenser fan motor is the source of the noise. Found bad capacitor, replaced capacitor, unit is still working but making loud noise, customer wants to wait for fan motor to go out completely to change it out.
Shawn C.
AC Maintenance PCSA 2023 AC Check Up Prepaid All operations checks gwere don’t. Cleaned washable filter, flushed drain and cleaned coil
Justin T.
PCSA RENEWAL 2023 2 SYSTEM AC CHECK UP. House system checks out good, filters are provided by customer and changed, drain is flushed and coil is clean. Loft system is cooling efficiently as well, but the filter does need changed before ac is used more consistently, drain also had mild build so it’s been flushed thoroughly, everything else checks out good.
Shawn C.
Furnace Repair Complaint: No Heat - Unit blows but does not heat Board will short cycle gas valve 3 or 4 times before its trips on flame sense. Board drops signal to solenoid split seconds at a time. Talked to Goodman who said it will be covered under parts, Steve will work up a quote for labor on repair and driving to MV to get board. Call owner before 1030 tomorrow. He works a midnight and goes to bed late in the morning. He is aware he will have to pay some labor and processing. Diag paid. 3/31 board replaced and dipswitch settings dialed in. Collected for labor. Heating at this time
Pete F.
Estimate for Furnace and air conditioner replacement
Shawn C.
1x Heating Check Up @ Duplex All checks are good on both electric furnace and gas furnace.
Shawn C.
PCSA 2022 Heating Check Up Prepaid All checks good replaced filter.
Justin T.
PCSA 2022 Heating Check Up Free w/ Install. System is heating well at this time, filter is changed and temperature rise is acceptable.
Justin T.
System is heating at this time. System had a clogged drain line, pressure switch hose was dirty inside causing switch to trip when not needed and burners need thorough maintenance but are clean at this moment. Pilot light is lit and holding at this time. System also needs a filter and is run in without one. Temp rise is 37 degrees which is acceptable.
