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Vienna IL AC and Heating Experts

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Charlie’s Air Conditioning & Heating has been warming and cooling Southern, IL homes and businesses for almost 40 years. We’ve been serving Vienna, IL and the surrounding areas since 1982.

Read our fantastic reviews and find out why your Southern, IL neighbors consider us to be their nearby heating and air company in Vienna, IL.

Recent Jobs and Reviews in Vienna, IL

Rated 5.0 out of 5 stars based on 18 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high customer satisfaction and appreciation for the service provided. Customers consistently express strong approval of the professionalism, knowledge, and courtesy demonstrated by the technicians. Recurring themes include praise for friendly and polite demeanor, thorough and efficient work, and clear communication throughout the service process. Many reviewers emphasize the trustworthiness and reliability of the company, with several noting long-term positive relationships and repeat satisfaction over multiple years. The tone is enthusiastic and grateful, with customers frequently using superlative language to describe their experiences. There is a notable appreciation for technicians who are personable yet professional, who take time to explain their work and answer questions, and who demonstrate genuine expertise in HVAC systems. The sentiment reflects a strong sense of confidence in the quality of service, with many customers expressing their willingness to recommend the company and their happiness in having chosen this provider for their HVAC needs. Overall, the reviews convey a consistent pattern of excellent customer experiences characterized by competence, respect, and reliability.

Our Local Reviews by City

Job Locations and Reviews

Review
Great Job
Jerri - Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2026 PCSA Renewal Air Conditioning Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2026 PCSA AC Check Up Prepaid AC Maintenance Checked wire connections. Replaced filter. Flushed drain line. Thermostat was operating normally. Puron levels were within normal range. Cleaned outdoor coil. Everything was clean and checked out well. System is operating normally at this time.
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2026 PCSA AC Check Up Prepaid AC Maintenance Checked wire connections. Customer replaced filter recently. Thermostat was operating normally. Cleaned drain line. Puron levels were within normal range. Cleaned outdoor coil. Everything was clean and checked out well. System is operating normally at this time.
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2026 Spring Check Up PCSA Free Checked wire connections. Flushed drain line. Replaced filter. Thermostat was operating normally. Puron levels were within normal range. Cleaned outdoor coil. Everything else was clean and checked out well. System is operating normally at this time.
Vienna, IL 62995
Review
Daniel was very courteous and knowledgeable.
Brad - Vienna, IL 62995
Daniel B.
Daniel B. Checked in
AC Maintenance New PCSA 2026 a/c check up Checked wire connections. Filters were passable. Cleaned drain line. Thermostats were operating normally. Puron levels were within normal range. Cleaned outdoor coil. Capacitor on outdoor coil was getting weak. Replaced capacitor. Everything else was clean and checked out well. System is operating normally at this time.
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2026 PCSA AC Check Up Renewal AC Maintenance Checked wire connections. Customer replaced filter recently. Flushed drain line. Thermostat was operating normally. Puron levels were within normal range. Cleaned outdoor coil. Replaced weak capacitor on outdoor coil under warranty. Everything else was clean and checked out well. System is operating normally at this time.
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
Inspect system
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2026 Spring Check Up PCSA New Replaced filters. Was not able to flush drains this time. Thermostats were operating normally. Upstairs system needed 2.5 lbs of R-410A. Going to check warranty status of system. If unit is not under warranty, going to monitor until next AC check up. Cleaned outdoor coils. Both systems are operating normally at this time.
Vienna, IL 62995
Jakob E.
Jakob E. Checked in
AC Maintenance PCSA 2026 a/c check up prepaid 2 systems HVAC Repair Vienna
Vienna, IL 62995
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Checked electric heaters. Replaced the filter. Checked Freon levels, and check defrost.
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
PCSA 2025 heating check up renewal
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
Heating Maintenance PCSA 2025 heating check up renewal 12/4/25 completed heating check up found 2 of the 3 heaters are operating normally. The blower motor needs replaced and the speed turned up. The fusible link on heater #3 is dead and will need replaced under warranty if part is available. Returned 12/8/25 complaint smell coming from furnace, Daniel removed damaged insulation from duct work and installed new blower motor and adjusted speeds. System appears to be operating normally at this time. Complaint 12/12/25 Daniel spoke to customer about smell coming from furnace again told customer to turn the blower on and monitor system operation. 12/13/25 Removed limit to try to track down a replacement. Also determined the cause for the burning smell is most likely the blower board failing. 12/26/25 Replaced limit and blower relay. All 3 heaters are operating normally and the blower is coming on and going off as needed. System is operating normally at this time.
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
No AC Air Conditioning Repair
Vienna, IL 62995
Review
Excellent service
Yates - Vienna, IL 62995
Daniel B.
Daniel B. Checked in
Air Conditioning Repair No AC
Vienna, IL 62995
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair
Vienna, IL 62995
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Renewal AC Maintenance Air Conditioning Repair
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
Air Conditioning Repair Vienna AC Maintenance PCSA 2025 a/c check up renewal
Vienna, IL 62995
Review
Great service
Jones - Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance
Vienna, IL 62995
Daniel B.
Daniel B. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance
Vienna, IL 62995
Pete F.
Pete F. Checked in
AC Check up on both systems Check system operation, flushed drains and checked refrigerant levels. Added 410a to upstairs system
Vienna, IL 62995
Review
Excellent
Olsen - Vienna, IL 62995
Review
Gerson from Charlie’s Heating and Air did an outstanding job! He was friendly, punctual, and extremely thorough in his work. From the moment he arrived, his professionalism and attention to detail were impressive, and he left everything in perfect working order. It’s clear he takes pride in his work and genuinely cares about customer satisfaction. I highly recommend Gerson and will definitely be calling on him for any future HVAC needs!
Bundren - Vienna, IL 62995
Review
Excellent Service!
Ryan - Vienna, IL 62995
Review
Great service
Yates - Vienna, IL 62995
Review
I am very pleased with the professionalism and politeness displayed by Gerson with Charlie’s Heating and Air. He has consistently demonstrated a strong work ethic and a friendly attitude, making the entire experience pleasant. I highly recommend Gerson for his outstanding service.
Bundren - Vienna, IL 62995
Response from Charlie's Air Conditioning & Heating:

Thank you so much for being a customer! We appreciate you!

Review
Great service
Yates - Vienna, IL 62995
Review
Steve was very professional and friendly!
Ryan - Vienna, IL 62995
Review
Super people to work with.Daniel does superb job!
Jones - Vienna, IL 62995
Review
Dependable super people
Jones - Vienna, IL 62995
Review
Daniel does a wonderful job every time.
Yates - Vienna, IL 62995
Review
Phil did a great job with everything on our furnace checkup.
Bundren - Vienna, IL 62995
Review
Great service
R - Vienna, IL 62995
Review
Thanks for the fast service! We appreciate it!!
Yates - Vienna, IL 62995
Review
Awesome service. Great company!
Yates - Vienna, IL 62995

Five Star Service. Five Reviews.

Read Reviews
Badge Since 1982 Charlies Heat And Air