Marion Stays Comfortable With Charlie’s
Local Reviews
for Marion, IL
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Steve did a good job and is a good guy .
Leon KEHRER - Marion, IL
Great job
Great service
Sally - Marion, IL
Daniel was very knowledgeable and friendly! Highly recommend
Great service and caring staff
Dalyce - Marion, IL
Daniel was very polite and friendly. Also very knowledgeable and answered all my questions.
Sandra
Swan - Marion, IL
Great job!
Great service
Larry - Marion, IL
Very nice
Great Job
Newman - Marion, IL
Daniel is excellent. He does a great job and is very personable. Everyone there has always been extremely nice and easy to work with.
Great service & company
Largent - Marion, IL
We've always been extremely happy with the service, price & personnel at Charlie's. Explain things clearly. Don't give a hard sell.
Wonderful
Beth - Marion, IL
Great Business!
Connie - Marion, IL
Charlie’s, excellent service; friendly, accommodating office staff; personable, knowledgeable techs; convenient scheduling. Charlie’s has been our heating/cooling contractor for years, and we have trusted them to fulfill our needs. Daniel provided excellent service today, as he always does.
Daniel was great would recommend him to anyone.
Midgett - Marion, IL
Fantastic service
Banfield - Marion, IL
Extremely personable and knowledgeable about how our system works!
Great service
Birkey - Marion, IL
Daniel, was above and beyond, please send him anytime we need service
Great Service
MCHORN - Marion, IL
Daniel does a great job, is very courteous and is an asset to your company’nn
Goot - Marion, IL
Excellent
Culley - Marion, IL
Excellent!
Alicia - Marion, IL
On time, professional, patient and great attitude!
Great Job Phil
Hood - Marion, IL
Charlies is a Rockstar!
Terry - Marion, IL
These people have never disappointed me. They listen, evaluate, and solve my problems.
Great service
Trent - Marion, IL
Very professional and polite.
AC motor quit
Gajewski - Marion, IL
Daniel was fantastic, professional, courteous polite and knowledgeable.
Repairwork
Hargraves - Marion, IL
Our current and past experience with Charlie's Heating and Air Conditioning, the staff has always been prompt and honest. What work has been done has always been very good. Please do business with them.
Great service
Crystal - Marion, IL
Great service
Harris - Marion, IL
Professional service
Winkler - Marion, IL
Very satisfied
Great service
Hester - Marion, IL
Awesome young man ,Daniel is. Pleasant, polite and easy to talk to. Great service agent.
Pete F.
Reclaimed Freon Removed outdoor section of Piping Disconnected AC unit for building repair
Pete F.
Work done on East hanging heater in wash room hallway Installed new flue and flashing through roof
Steve R.
C21 cleaning, fixed leak in feeder tube c21w C23 center needs a new compressor, ordered new one, the other two work great on c23, dropped off box of filters for Barry Cleaned c24 and c19 Cleaned c11 a and b. And c12 b. Cleaned C23 A, B, and C. B and C both had to have their burners cleaned. B needed new limit and control board. C needed new inducer motor and control board. Parts were provided by Berry. Systems operating normally at this time. 10/18 Steve came by for repairs, replaced blower wheel, high limit and inducer motor on C17M, primary board on C17E, C17 operating correctly 11/2 Cleaned C20 A, B, and C. Replaced capacitor on blower motor, cleaned burners, and adjusted gas pressure on C20 A. Fixed wiring going to blower motor on C20 B. Replaced capacitor for blower motor and replaced low voltage fuse on C20C. 11/16 Daniel cleaned evap coils and blower wheels on systems C16 B and C and C19 A, B, and C. Systems were operating normally. Replaced filters and inspected condenser coi
Shawn C.
Came back and replaced noisy inducer. All checks good
Steve R.
Blower making noise, ordered new motor, will be in tomorrow. Cut bypass from return to the blower cabinet to increase airflow in heating mode.
Phil P.
Hole in collector box. 14 ppm flue 11/12/21 replaced collector box and gaskets, burners. New restrictor plate & gasket. Co in flue 13 ppm no gas smell
Steve R.
Complaint no heat, found bad outdoor txv. Need to get part and schedule Steve to replace ASAP. Steve returned 12/1/21 and replaced txv outside, pressure tested, evacuated to 500 microns, charged with 7 lbs 410a, tested heat pump and ac, everything is working great
Shawn C.
PCSA 2021 heating maintenance prepaid Inducer sounds like it’s about to give. Gave quote of $589 Flashing a couple open pressure switch codes in history. Other checks good
Daniel B.
Cause of the issue was bad sequencer on heater package. Sequencer caught on fire and burnt surrounding wires. Replaced sequencer and burnt wires. Unplugged last heater element. Customer will monitor and let us know if it needs to be plugged back in. System is operating normally at this time.
Shawn C.
Had a flame loss incident but never could track it down. Flame sensor is clean and oxygen to burner box checked good. No pressure switch or limits opening. Fired for me every time after that. Gas pressure was high but I got it dialed in. Filter was changed prior to visit. Checks good
Steve R.
No heat in C6 Harvest Room. Found water in lines, Randy cleaned them out and removed moisture. Restarted both furnaces, set incoming and outgoing gas pressures, both systems are heating at this time.
Daniel B.
2021 Fall Check Up PCSA Paid Blower motor bearings are a little worn but still operating normally. Customer was concerned about possible water dripping sound coming from furnace. Most likely cause of the issue is rain falling onto vent cap and echoing throughout flue. Didn’t see any signs of water. Customer also commented on sealant deterioration around flue going through the roof. Customer is going to reseal it with tar. Customer is also planning on getting a CO detector for the house. Everything else was clean and checked out well. System is operating normally at this time.
Daniel B.
2021 Fall Check Up PCSA Renew Left twin blower motor bearings are a little worn out and has some play in it but still operating normally. Right twin inducer motor is making a little noise but still operating normally. Minor rust build up on twin systems burners. All control board were free of codes. Everything was clean and checked out well. Systems are operating normally at this time.
Phil P.
2021 heating maintenance prepaid complet
Phil P.
Ordered blower wheel upstairs. Part warranty paying labor. Down stairs needs t-stat, will do with wheel. Replaced down stairs t-stat. Blower wheel
Phil P.
2021 PCSA furnace maintenance prepaid . Ckd fan motor, spins freely amp. Ok. Ran unit in defrost customer still unhappy with operation.
Phil P.
Complaint no heat in harvest room. Bad regulator to east unit.
Daniel B.
Complaint new unit not operating properly. System was a little low on R-410A. Thoroughly checked system for signs of leaks. Found possible spot in outdoor coil but nothing for sure. Refilled system with 6 lbs 8 oz of Puron. Customer will monitor and let us know of any other issues. System is operating normally at this time.
Shawn C.
Wire burnt off of blower Capacitor was 9/15 On C it’s bouncIn off limit Doors to hallway were open upon arrival important to keep shut for such high box temp Temp 80 when I left
Phil P.
PCSA 2021 prepaid furnace maintenance . Completed fall Pm unit in good order. T-stat not in heat detint.
Daniel B.
PCSA 2021 heating maintenance prepaid Gasket behind inducer motor is deteriorating a little but still keeping a good seal. Everything else was clean and checked out well. System is operating normally at this time.
Daniel B.
PCSA 4 system heating maintenance System in Guest House was 1 lb on R-22 and needed a new capacitor on outdoor coil. New north system has a cracked TXV and will need to be replaced immediately. 11/17 Replaced TXV and recharged system. Everything else was clean and checked out well. Systems are operating normally at this time.
Phil P.
Completed fall Pm unit in good order
Daniel B.
PCSA 2021 heating maintenance renewal Everything was clean and checked out well. System is operating normally at this time.
Steve R.
Hallway heater outside C18 was cleaned, needs new inducer assembly, pressure switch and flue Hallway heater outside C20 had a busted flue pipe. Replaced broken piece, got furnace to operate correctly. Vacuumed furnace, cleaned burners Hallway heaters in back hallway near double garage door. Got one to light, cleaned and tested that furnace. Ordered board for the one not operating Returned and replaced board in south unit of far eastern cricket hallway, cleaned and tested heater, checks out ok
