Marion, IL Furnace & Air Conditioner Repair, Replacement and Service
Local Reviews
for Marion, IL
Our Reviews by City
great job
Newman - Marion, IL 62959
Gerson was exceptional. Great personality.
Great work
Timberline - Marion, IL 62959
Daniel always gives great and friendly service.
Loring - Marion, IL 62959
Charlie’s service personnel are always friendly and honest. They are always eager to help and get your system back to operation, in a timely manner.
Charlie’s = Great Service
Loring - Marion, IL 62959
I have been a customer of Charlie’s for many years. Never have they ever disappointed us. Daniel is an honest phenomenal serviceman. He has demonstrated his honesty several times. When trying to solve a problem, he doesn’t start by installing expensive parts like circuit boards, he honestly tries to isolate and determine exactly what the problem is. Five stars service
Excellent Service
Terry - Marion, IL 62959
Thorough, fast, and friendly. Always arrives in the appointment window. Seems to genuinely care for the fact that I'm a senior citizen. Shawn explains what he's doing and what could happen if he did not do it.
Daniel
Murrow - Marion, IL 62959
Awesome Service!
Miller - Marion, IL 62959
Customer care
Kemp - Marion, IL 62959
Prompt and professional
Great service
Harris - Marion, IL 62959
Great
Kenneth - Marion, IL 62959
He was just as good as Justin and both are very good people
Great service. Very nice gentleman
Lonnie - Marion, IL 62959
Did a great job explaning the operating system to us
Good work
George - Marion, IL 62959
Steve is always friendly and professional when he comes to service our furnace.
Awesome Tech and Service !!!!
Melissa - Marion, IL 62959
Justin was very nice and knowledgeable. He inspected my unit and gave me advice to keep it efficient with the cold weather coming in. He was thorough and very professional but friendly.
great job
Newman - Marion, IL 62959
Steve is great. Does a great job while being very personable.
Always great service!
Dalyce - Marion, IL 62959
Everyone at Charlie’s is always polite and professional. It’s a pleasure to do business with them.
Steve and assistant were extremely polite and explained everything they were doing very well.
Simmons - Marion, IL 62959
Great service and value for the price!
Great
Moss - Marion, IL 62959
Great service
Hester - Marion, IL 62959
Outstanding
Fall heat check
Hargraves - Marion, IL 62959
Justin is thorough and efficient. He is very polite and easy to communicate with. We have been very happy with Charlie's Heating and AC service for many years.
Great service
Clendenin - Marion, IL 62959
Excellent
Hugh46 - Marion, IL 62959
Knowledgeable friendly and no pressure to buy unnecessary items
Arrived on time with great service
Swan - Marion, IL 62959
Fall service check
Somers - Marion, IL 62959
Always professional ... on time, shares knowledge and always great technicians!!!
Great Service
Connie Heinle - Marion, IL 62959
Daniel always does a wonderful job. He is courteous and personable and is very thorough in his inspection of my two heat pumps. I look forward to seeing him and have no doubts that he provides service to the best of his ability.
Outstanding service
Hines - Marion, IL 62959
He was very helpful in explaining things, courteous, and did a great job in finding the problem.
Gerson C.
Wendy said temperatures felt off in the Greenhouse, checked unit and found gable damper not opening due to a broken cable. Also checked temperatures during operation, temps in greenhouse swing from 50 degrees to 110 degrees, determined thermostat remote sensor is broken. Ordered new one, will be in in a few days. Set dampers and stat to try to keep temps in line with thermostat settings. 3/27/2023 returned and replaced remote sensor, made a new wire for damper and installed it. Tested heat and cool, all stages, temps are in line with settings on controller.
Daniel B.
Complaint - yellow light flashing. System had tripped on high temperature limit. Most likely cause of the issue was dirty filter. Replaced filter and made sure system was operating normally. Breaker for outdoor coil was tripped. On a warm day with the system going into defrost and a dirty filter, this may have caused the breaker to trip. System appears to be operating normally.
Daniel B.
NO HEAT Cause of the issue was a bad ground wire. Ran a new ground wire and system ran normally afterward.
Daniel B.
Lit pilot light for customer. Recommended customer has fireplace cleaned by FireMasters before next winter.
Daniel B.
Replacing TXV (Southeast Shipping) and Condenser fan motor (Northwest shipping) found bad during maintenance. Replaced parts, pressure tested and evacuated system to 500 microns, charged unit with 8 lbs r410a.
Gerson C.
Complaint : Smell Sprayed 2 bottles worth of Evap Fresh on and under evaporator coil, turned fan to “on” position to make sure smell went away, ran fan twice and only smelled the Evap Fresh. Also went in the attic to see if anything got in the ductwork and found no damage or anything wrong with the ductwork. Made sure system is working properly. System is heating and no smell is present at this time.
Steve R.
Spoke with Wan, issue was the thermostats were jumping all over the place during the day and night. All four thermostats are programmable with schedules. They’re Pro6000 thermostats, can’t disable program so set all four to the temps Wan desired. From here temps can be adjusted manually, just need to use hold button. All thermostats would need to be replaced to go completely away from all programming functions, cannot be disabled on this style of thermostat
Daniel B.
2023 Spring PM 3/10/23 Cleaned C13 North, C13 South, and C12 North. Replaced belt on C13 North and left a spare in the parts room. (Emergency repairs) C23 West and Center were down. West needed a new control board. Middle had a bad control board and blower motor trying to seize up. Both systems are operating normally at this time. 3/14/23 Cleaned C11 North, C11 South, and C12 South. Replaced belt on C11 North. C11 North and South need new blower limits. C11 North also needs a new inducer motor due to the bearings beginning to fail.
Gerson C.
Furnace Repair Upon arrival gas furnace was not firing, found bad hot surface igniter. Replaced hot surface igniter, cleaned flame sensor. Made sure furnace is working properly, system is heating at this time.
Justin T.
Heat Pump Maintenance PCSA 2022 Heating Check Up Prepaid. System is heating efficiently at this time, temp rise is good, filters were recently changed by customer, outdoor coil is clean, and electric heat kicks on as needed. Secured insulation that was coming off of line set with some zip ties at outdoor unit, other than that system checks out great.
Steve R.
PCSA 2023 Heating Maintenance
Steve R.
PCSA Heating Maintenance 2023 ✔️
Daniel B.
2023 Spring PM 3/8/23 Cleaned out electrical compartment and return duct work on systems Wax Main East and West, W1 North and South, and W2 South. Also texted heat operation. Adjusted controls on Systems in C12 so it would be operating better until it can be cleaned. 3/15/23 cleaned coils and blower wheels for mealworm units in back row
Steve R.
No heat on C18M. Found control board not sending signal to gas valve to start igniter, replaced board. After replacing the board the gas valve would not open. It appears the board went bad and took the gas valve with it. Replaced gas valve and unit started up great. While this far into it I felt the igniter was due to be changed, looked terrible, so I replaced it to save a future service call. Tested furnace, running good, room raised 3 degrees while I was here.
Justin T.
Furnace Repair No heat all C22 units down West unit-replaced stuck open limit Middle-burnt wire feeding transformer East-tripped rollout, reset Middle unit is tripping a rollout switch, needs to be investigated further. C22 middle unit pilot is good amen flame is good. System is running this time, however, it did have a bad board due to condensation dripping on it. Replaced board added insulation to systems c21, c22, c23 and c20. Will continue adding to systems that need it.
Daniel B.
2/27/23 Cleaned outdoor coils and checked heat/ac operation on systems M1 through M9. Replaced control boards on systems M5 and M9 and cleaned burners on M7 and M8. Boards were provided by Timberline. Also replaced leaking valve cores on liquid line for M8 and M9. 2-28-23 Pressure washed all coils, cleaned electrical compartments, and verified operation of system should M1 through M5 and East Mealworm Harvest room. Also cleaned burners on East Mealworm Harvest. 3–1-23 Pressure washed all coils, cleaned electrical compartments, secured wires coming lose and verified operation of system on M6-M12. 3-2-23 pressure washed all coils, cleaned electrical compartments, and verified operation of system on M10-M16 East. Bob told us M9 was not keeping up. Checked charge, filters, temp drop and system operation before lunch and before leaving for the day and it is working good at this time. Will continue to monitor.
Daniel B.
2023 Spring PM 3/6/23 Cleaned and performed maintenance on Northeast, Southeast, and Southwest systems for shipping. Found TXV on southeast system for compressor #1 locked closed preventing Puron to flow. TXV will need to be replaced. Southwest system needs stage 2 cooling double checked. Northeast system needs a new condenser fan motor for the north side of the unit. Motor is occasionally trying to seize up.
Daniel B.
Yellow light was flashing on thermostat. Low pressure switch was tripped on outdoor system and breaker was tripped for outdoor coil. Reset breaker and control board for outdoor coil. Pressures appeared to be normal and amp draw was within range. TXV on outdoor coil maybe having issues. Customer will monitor for any changes in operation.
Justin T.
AC Maintenance. Systems breaker was off, turned back on and checked AC operation of system. Checked out good and is cooling efficiently at the time. Filters changed.
Justin T.
Changed filter, vacuumed system and area around the system, vacuumed the drain, amped out blower and sprayed coil cleaner on indoor coil. System is operating functionally in cooling mode at this time.
Justin T.
Change filters on both systems, one system had the wrong size filter in it so replaced and put right size in it, Checked system operation in cooling and heating, checked charge, check capacitor, amped out compressor and fan motor, amped out indoor blower, cleaned drains, dusted systems and cleaned flame sensor. Everything checks out good at this time on both systems.
Justin T.
Filter is changed check temp rise and temp drop, system operation is normal, vacuumed and clean dust, clean flame sensor, clean drain, and amped out inducer motor and blower.
Shawn C.
Furnace Repair Marion Complaint: No Heat 24v short somewhere in outdoor unit. Left on emergency heat for now. Need to come back out Monday. Was not able to locate short or get low voltage fuse to trip. Wire short damaged transformer and had to be replaced. 3/1/23 Found wire damaged going to low pressure switch on outdoor coil. Sealed wire and any others in coil that appear to be damaged. System is operating normally at this time. Customer would like to sign up for service plan.
Pete F.
Added Return ducting to basement Installed supply take offs in supply duct for contractor to hook up vents in basement when ceiling is hung Left needed materials
Pete F.
Estimate for AC replacement / Install
