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West Frankfort IL AC and Heating Experts

Charlie’s Air Conditioning & Heating has been warming and cooling Southern, IL homes and businesses for almost 40 years. We’ve been serving West Frankfort, IL and the surrounding areas since 1982.

Read our fantastic reviews and find out why your Southern, IL neighbors consider us to be their nearby heating and air company in West Frankfort, IL.

Recent Jobs and Reviews in West Frankfort, IL

Rated 5.0 out of 5 stars based on 53 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.

Job Locations and Reviews

Pete F.
Pete F. Checked in
Ordered compressor due to noise level of unit. Customer owes labor only, part under warranty 7/11/25: returned to replace compressor, drier, and dual capacitor under parts warranty, completed cooling maintenance, cleaned coil, flushed drain, replaced filters and made sure system is working properly System is operational
West Frankfort, IL 62896
Gerson C.
Gerson C. Checked in
AC Repair Air Conditioning Maintenance Customer wanted system inspected, completed one time maintenance, cleaned coil, flushed drain, filter is provided by customer, checked system operation and found no issues, outdoor capacitor is starting to go weak but should be fine for the rest of the season System is operational
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance Air Conditioning Repair
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Renewal AC Maintenance
West Frankfort, IL 62896
Review
as always top notch service
Second Baptist - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair West Frankfort No AC
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
AC Maintenance PCSA 2025 AC Check Up Prepaid Air Conditioning Repair West Frankfort
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair West Frankfort No AC in west classrooms
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance Done 6-13-25 Cleaned cond coil, flushed drain and checked Freon
West Frankfort, IL 62896
Gerson C.
Gerson C. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance Completed cooling maintenance, cleaned coil, flushed drain, replaced filter, checked system operation and found no issues, capacitor is starting to go weak and may need replaced next year System is cooling at this time
West Frankfort, IL 62896
Review
He was thorough and did very good work
Mondino - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair West Frankfort 2025 PCSA AC Only Check Up Renewal AC Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Double checked system operation. Slightly adjusted blower speed to help reduce noise in living room. Cleaned outdoor coil. Hard start capacitor on outdoor coil was very weak. Replaced hard start capacitor. Everything else was clean and checked out well. System is operating normally at this time.
West Frankfort, IL 62896
West Frankfort, IL - Air conditioning Unit Check Up
Pete F.
Pete F. Checked in
Air conditioning Unit Check Up
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
2025 Air conditioning maintenance Done 5-7-25 Checked system operation and replace filter with customer supplied filter
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
Air Conditioning Repair West Frankfort 2025 PCSA AC Check Up Renewal AC Maintenance
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
No power in air handler
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Furnace Repair Noise coming from furnace
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair AC not working HVAC Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Prepaid AC Maintenance
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
2025 AC Check Up Prepaid AC Maintenance Done 3-25-25
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Ensure your heating system runs efficiently all winter with our 2024 PSCA prepaid heating maintenance in Frankfort, IL. We inspect heat exchangers, test igniters, check refrigerant levels, and verify system performance. Regular maintenance prevents breakdowns and reduces energy costs. Schedule your PSCA heating check-up today for reliable, worry-free heating!
West Frankfort, IL 62896
Review
Charlie’s heating and air have always responded quickly to fix any of my problems! Plus price is right!
Debby - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance
West Frankfort, IL 62896
Gerson C.
Gerson C. Checked in
Heating Maintenance PCSA 2025 Heating Check Up Renewal Completed Dual Fuel maintenance, cleaned flame sensor, burners,and drain, filter is clean, checked system operation in heat pump and gas furnace modes and found no issues, made sure system is working properly System is heating at this time
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Furnace Repair 2025 PCSA Heating Check Up Renewal Heating Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Furnace Repair 2025 PCSA Heating Check Up Prepaid Heating Maintenance
West Frankfort, IL 62896
Review
True professional. Answers all my questions.
Mclaskey - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Review
Excellent service
TJ - West Frankfort, IL 62896
Review
Great service
Dick - West Frankfort, IL 62896
Review
Shawn is extremely knowledgeable, courteous, helpful and explains all facets or aspects of the routine service call. He is a GEM!!!!!!
Rachel - West Frankfort, IL 62896
Review
Good service. Would recommend.
Larry - West Frankfort, IL 62896
Review
Always feel happy and confident that the system has been thoroughly checked and maintained by the Best company out there! Thank you so much
Mclaskey - West Frankfort, IL 62896
Review
I respect his advice and he was very helpful.
Jo Ann - West Frankfort, IL 62896
Review
Always excellent!
Second - West Frankfort, IL 62896
Review
The service we’ve come to expect
Second - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

We appreciate your business!

Review
Did a great job
Howard - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

Thank you for being a Customer!

Review
Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal
Rachel - West Frankfort, IL 62896
Review
Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.
Mclaskey - West Frankfort, IL 62896
Review
Much appreciate the attention to quality and willingness to provide explanations
Second Baptist Church - West Frankfort, IL 62896
Review
As always Shawn was good at listening and being thorough in his diagnosis. Excellent!
Second - West Frankfort, IL 62896
Review
Helpful
Bandera - West Frankfort, IL 62896
Review
They always do a good job. Zero complaints about any of their workers and they do quality work!
Dick - West Frankfort, IL 62896
Review
Shawn was thorough in his diagnosis and clear in explaining the issue. Tremendous service as we’ve become accustomed to with the folks at Charlie’s
Second Baptist - West Frankfort, IL 62896
Review
Good job
Mondino - West Frankfort, IL 62896
Review
Good service
Dick - West Frankfort, IL 62896
Review
Great service
Dick - West Frankfort, IL 62896
Review
Shawn is doing a great job
Dick - West Frankfort, IL 62896
Review
Great
Dick - West Frankfort, IL 62896

Five Star Service. Five Reviews.

Badge Since 1982 Charlies Heat And Air