West Frankfort IL AC and Heating Experts
Charlie’s Air Conditioning & Heating has been warming and cooling Southern, IL homes and businesses for almost 40 years. We’ve been serving West Frankfort, IL and the surrounding areas since 1982.
Read our fantastic reviews and find out why your Southern, IL neighbors consider us to be their nearby heating and air company in West Frankfort, IL.
Local Reviews
for West Frankfort, IL
Our Reviews by City
Great as always
Second - West Frankfort, IL 62896
The service we’ve come to expect
Response from Charlie's Air Conditioning & Heating:
We appreciate your business!
Did a great job
Howard - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:
Thank you for being a Customer!
Excellent!! Surpasses Excellent!
Rachel - West Frankfort, IL 62896
Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal
Great company
Mclaskey - West Frankfort, IL 62896
Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.
Great Service as Always!
Second Baptist Church - West Frankfort, IL 62896
Much appreciate the attention to quality and willingness to provide explanations
Quality as Usual
Second - West Frankfort, IL 62896
As always Shawn was good at listening and being thorough in his diagnosis. Excellent!
Friendly and professional
Bandera - West Frankfort, IL 62896
Helpful
Great service
Dick - West Frankfort, IL 62896
They always do a good job. Zero complaints about any of their workers and they do quality work!
Great as usual!
Second Baptist - West Frankfort, IL 62896
Shawn was thorough in his diagnosis and clear in explaining the issue. Tremendous service as we’ve become accustomed to with the folks at Charlie’s
Good job
Mondino - West Frankfort, IL 62896
Good service
Dick - West Frankfort, IL 62896
Great service
Dick - West Frankfort, IL 62896
Still working on the problem
Dick - West Frankfort, IL 62896
Shawn is doing a great job
Good service
Dick - West Frankfort, IL 62896
Great
Always on time and helpful
Bandera - West Frankfort, IL 62896
So happy with this company and all their workers
Bandera - West Frankfort, IL 62896
Great friendly service!
Bandera - West Frankfort, IL 62896
Very efficient and professional will be calling for future service as needed
Mooney - West Frankfort, IL 62896
Great Service
Mclaskey - West Frankfort, IL 62896
Always know that system is in good working condition and efficient.
Great service, great price
Davis - West Frankfort, IL 62896
Phil came out and serviced my central air unit, very nice and friendly. Explained everything in detail to me, couldn’t ask for better service. I would highly recommend Charles Air Conditioning & Heating to anyone.
Well Done!
Second baptist church west frankfort - West Frankfort, IL 62896
As usual all was done well by our tech. He fixed the problem and was neat and orderly as well
Excellent service
Renee - West Frankfort, IL 62896
Great service
Moake - West Frankfort, IL 62896
Shawn from Charlie's Heating and Air was very courteous, professional, and knowledgeable.
Great Service
Gass - West Frankfort, IL 62896
Great service
My Favorite Service Company!
Jessica - West Frankfort, IL 62896
Pete F.
Quoted price for furnace replacement
Daniel B.
Furnace Repair Double checked thermostat program and settings.
Shawn C.
Heating Repair Inducer motor on arco is seized and collector box behind it is cracked. Crack will cause problems down the line. Recommended doing both. Quote for both out the door is $731. Motor will have to be replaced for unit to run consistently. I have used turbine oil to temporarily get the motor running and give the space heat. No guarantee that it will continue to work until parts are replaced.
Shawn C.
Replaced gas valve under parts warranty
Shawn C.
Heating Repair Replaced thermocouple successfully holding pilot flame. Heating at this time
Gerson C.
Furnace Service Complaints of Electric Furnace not kicking on. Upon arrival heating elements kicked on but blower did not, found dead blower capacitor, replaced capacitor and made sure system is working properly System is heating at this time
Shawn C.
HVAC Repair Complaint, furnace kicking on and off. No error codes recorded. Changed batteries in thermostat. Heating at this time. Operations good.
Gerson C.
HVAC Service Agreement 2023 PCSA Heating Check Up Renewal Heating Maintenance Completed Dual Fuel maintenance, cleaned flame sensor and drain, used filters in utility room to replace old ones, checked system operation and found no issues, looked for gas leaks and found none, customer has concerns about noise in the outdoor unit, noise is coming from compressor, unit is still under parts warranty, gave an estimate for new compressor and customer will think about it, made sure system is working properly System is heating at this time
Steve R.
12/12/23: Returned to replace blower motor, monitored system operation and found no more issues System is heating at this time
Justin T.
Furnace Diagnostic Systems were kicking on air conditioning 35 minutes into church service. This is likely due to the group of people producing heat in the room, to verify we kicked systems off and just set them to heat. Brad said that the thermostats did not get up to Temperature set for air conditioning, however he’s going to check again next Sunday. We will continue to monitor systems.
Shawn C.
I let Howard know that the slight wine he hears is common with these plastic sealed inducers we see. The bit of noise is essentially by design and none of them will be completely silent. We have replaced a brand new motor with a brand new motor because of this noise. At this point we need to just monitor and see what it does. If motor breaks we will take care of him under warranty. Waived diag
Justin T.
Furnace Service HVAC Service 2023 PCSA Heating Check Up Renewal. Both heat pump and gas furnace or heating efficiently at this time, filter is clean, and all checks are good.
Shawn C.
HVAC Service Heating All checks good.
Justin T.
2023 heating maintenance
Gerson C.
Heating Repair HVAC Service Heating Maintenance PCSA 2023 Heating Check Up Prepaid Completed heating maintenance, coils and filter are clean, checked system operation and found no issues, tested defrost successfully, made sure system is working properly System is heating at this time
Steve R.
2023 PCSA Heating Check Up Prepaid, Furnace Service Heating Service Agreement Replaced filter customer supplied, inspected all electrical, checked heat pump, tested defrost, system is heating
Shawn C.
2023 PCSA Heating Check Up Prepaid Heating Service Agreement HVAC Service Replaced filter
Pete F.
Quote for ductwork
Daniel B.
2023 PCSA Heating Check Up Renewal Heating Maintenance Checked wire connections. Filter was replaced recently. Thermostat is operating normally. Burners were clean. Flame sensor is operational. Everything was clean and checked out well. System is operating normally at this time.
Justin T.
One time check up. All checks good
Justin T.
2023 PCSA Heating Check Up Prepaid Heating Service Agreement HVAC Service Thermostat Service System is heating efficiently at this time. Batteries were corroded in thermostat. Replaced and verified there wasn’t any damage.