Air Conditioning & Heating Experts in Carterville, IL
Charlie's Air Conditioning & Heating has provided Carterville, IL, excellent heating and AC service, repair, installation and system replacement for almost 40 years. We specialize in heating and cooling services as well as blown-in insulation.
What Makes Charlie's Different (and Better!) for Local Carterville Families?
Why pick Charlie's Air Conditioning & Heating as your HVAC contractor? We have been trusted to heat and cool local homes and have the expertise to keep you cool and comfortable in the summer and nice and warm in the winter. We also stock a variety of American-made products that could change how you interact with your heating or cooling system.
We install only YORK products so we can provide you with the finest examples of furnaces, air conditioners and heat pumps. Upgrading and get significant savings on your utility bills as the new HVAC systems are built to operate at maximum efficiency.
Check out our glowing reviews and discover why your neighbors consider us to be their nearby heating and air company in Carterville, IL.
Recent Jobs and Reviews in Carterville, IL
Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.
Our Local Reviews by City
- Anna, IL (5)
- Benton, IL (25)
- Buncombe, IL (2)
- Cambria, IL (32)
- Carbondale, IL (270)
- Carrier Mills, IL (1)
- Carterville, IL (924)
- Christopher, IL (11)
- Colp, IL (9)
- Crab Orchard Precinct, IL (2)
- Creal Springs, IL (14)
- De Soto, IL (67)
- Du Quoin, IL (23)
- Elkville, IL (8)
- Energy, IL (28)
- Goreville, IL (11)
- Grantsburg, IL (3)
- Grassy, IL (2)
- Harrisburg, IL (7)
- Herrin, IL (217)
- Hurst, IL (1)
- Johnston City, IL (39)
- Lick Creek Precinct, IL (1)
- Makanda, IL (44)
- Makanda Township, IL (1)
- Marion, IL (344)
- Mulkeytown, IL (6)
- Murphysboro, IL (39)
- Ozark, IL (6)
- Pittsburg, IL (17)
- Pomona, IL (4)
- Ross Township, PA (1)
- Royalton, IL (16)
- Sesser, IL (3)
- Tamaroa, IL (2)
- Thompsonville, IL (5)
- Valier, IL (2)
- Vienna, IL (16)
- West Frankfort, IL (61)
- Zeigler, IL (2)
Job Locations and Reviews
No Heat/Thermostat blank
Complaint no heat at rental. Found cause of issue was bad pressure switch. Installed temporary psi switch will order one from warehouse. Returned 1/30/26 and installed pressure switch.
Complaint unit not operating properly
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Check electric heaters. Check Freon levels, and check defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Checked Freon levels, and defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connection. Made sure thermostat is operating normally. Replaced the filters, and checked electric heaters.
Technician checked wire connections. Made sure thermostat is operating normally. Replaced the filter. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filter. Check to electric heaters. Checked Freon levels, and checked defrost.
1st quarter filter change
1st quarter filter change
Great service
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made thermostat operating normally. customer replaces filters. Checked electric heaters. Check Freon levels and check defrost.
2026 1st Quarter Filter change and Ice machine maintenance
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter with one of customers filters. Checked electric heaters. Check Freon levels, and check defrost.
Excellent service
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Clean flames center and clean drain hoses. Checked burners and checked flame sensor HVAC Service
2025 PCSA Heating Check Up Free W. New Install Heating Maintenance
Heating Maintenance PCSA 2025 heating check up prepaid Technician check wire connections. Made sure thermostat is operating normally. Replace the filters. Clean flame sensor and the drain hoses. Checked burners and the igniter.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filters. Checked electric heaters. Checked Freon levels, and check defrost.
Complaint no heat mini split
2025 PCSA Heating Check Up Prepaid Heating Maintenance
2025 Fall Check Up PCSA New Customer wanted to sign up for service plan. Blower motor was dying. Replaced blower motor. 2 of the 3 electric heaters are operational. Fusible link for heater #3 needs replaced. System keeps short cycling in heat pump mode. Cause of the issue appears to be in the defrost board. To start service plan, replace blower motor, fusible link, and the defrost board, gave customer an estimate of $1,149. The customer paid $834 for the motor and service plan. 1/22/26 Replaced fusible link. Third heater still occasionally short cycling. The system isn’t getting enough air in the return air. Another vent maybe needed in the future. After digging deeper into the short for the outdoor coil, it turned out to be a dead low pressure switch causing the system to short cycle. Bypassed switch and tested operation. Customer can have us replace the low pressure switch later. System appears to be operating normally at this time.
Heating Maintenance PCSA 2025 heating check up prepaid Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter with one of customer’s filters. Clean flame sensor and drain hoses. Checked igniter and burners. Before technician left a code popped on the board. There’s a bad pressure switch tech replaced one out of the two and the second pressure switches getting ordered and will be back to replace it.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Customer replaced the filters. Made sure the thermostats are operating normally. Checked electric heaters. Cleaned flame sensor and drain hoses. Checked burners, and igniter.
Heating Maintenance PCSA 2025 heating check up prepaid Technician checked wire connections. Made sure thermostat is operating normally. Check the filter and the filter as possible. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Checked the filter and the filter was possible. Made sure the thermostat is operating normally. Cleaned flame sensor checked burners. Cleaned drain hoses.
The technician was very kind and professional. He did an excellent job!
Jakob did a great job, very professional and polite.
Excellant Service
Service rep went right to work did the service in a very timely manner informed me what was done and that it was in good shape.
Professional and polite. Let me know what he was doing did his job and moved on.
Great job! Answered all my questions!
Great job
Pete did an outstanding job. He fixed the issue with our furnace very quickly.
He was prompt and fixed only what needed fixed. He didn’t try to sell me anything I didn’t need. Love Charlie’s Heating and Air.
Semi annual service
Jacob was efficient
Everything went great ! Kakob did a good job !
Jakob did a great job !
Daniel was super friendly and provided great customer service!
Always professional and gives detailed answers and descriptions of what services were completed.
Excellent service!
Excellent, professional service.
Its that time of year to have my furnace check up, and Daniel, from Charlies Heating And Air, came out and looked at my furnace and said it was good for another year. He spent a long time at my house and his service was excellent.
Thank you for being a customer!
Great Service
5
Excellent service!
Professional, courteous, knowledgeable
Excellent service
Excellent service
Daniel arrived on time and was very polite, professional and knowledgeable. Daniels work is always very thorough and completed in a timely manner You have a 5 star employee in that gentleman. Thanks for great continued customer service!!
Thanks Bill for taking the time to tell us about your service today!! We are so fortunate to have Daniel representing out company. Thanks again, Pete Fozzard Co-owner Charlie’s AC and Heating