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Air Conditioning & Heating Experts in Carterville, IL

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Charlie's Air Conditioning & Heating has provided Carterville, IL, excellent heating and AC service, repair, installation and system replacement for almost 40 years. We specialize in heating and cooling services as well as blown-in insulation.

What Makes Charlie's Different (and Better!) for Local Carterville Families?

Why pick Charlie's Air Conditioning & Heating as your HVAC contractor? We have been trusted to heat and cool local homes and have the expertise to keep you cool and comfortable in the summer and nice and warm in the winter. We also stock a variety of American-made products that could change how you interact with your heating or cooling system.

We install only YORK products so we can provide you with the finest examples of furnaces, air conditioners and heat pumps. Upgrading and get significant savings on your utility bills as the new HVAC systems are built to operate at maximum efficiency.

Check out our glowing reviews and discover why your neighbors consider us to be their nearby heating and air company in Carterville, IL.

Recent Jobs and Reviews in Carterville, IL

Rated 5.0 out of 5 stars based on 911 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.

Our Local Reviews by City

Job Locations and Reviews

Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Free W. New Install Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and checked defrost.
Carterville, IL 62918
Review
Everything went great ! Kakob did a good job !
Hosch - Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heating Repair Carterville Tech technician noticed the unit would not turn off. Technician check the sequencer and the sequence was bad. Tech replaced the sequencer and everything is operating normally.
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Review
Jakob did a great job !
Hosch - Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up prepaid HVAC Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Service
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
Carterville, IL 62918
Pete F.
Pete F. Checked in
Complaint heat pump not operating properly Found defrost stat stuck. Will order new stat and return to replace. 12/3/25 Returned and replaced defrost thermostat
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Heat Pump Maintenance PCSA 2025 heating check up
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Dual Fuel Maintenance PCSA 2025 heating check up prepaid
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance HVAC Repair Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Pete F.
Pete F. Checked in
Complaint no heat Cycled electric 10 times without fail. Documented Mod and Serial numbers on heater kit and air handler.
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Service Carterville
Carterville, IL 62918
Pete F.
Pete F. Checked in
Complaint: No heat Found multiple fault codes for over heating due to airflow. Removed blockage in return grill and replaced filter. Cleaned flame sensor on gas furnace. System operating properly at this time.
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Service Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up renewal HVAC Service Carterville
Carterville, IL 62918
Review
Daniel was super friendly and provided great customer service!
Robbins - Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance HVAC Service Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 Fall Check Up PCSA prepaid Heat Pump Maintenance Carterville
Carterville, IL 62918
Review
Always professional and gives detailed answers and descriptions of what services were completed.
Ziegler - Carterville, IL 62918
Review
Excellent service!
Miskell - Carterville, IL 62918
Review
Excellent, professional service.
Jeff - Carterville, IL 62918
Review
Its that time of year to have my furnace check up, and Daniel, from Charlies Heating And Air, came out and looked at my furnace and said it was good for another year. He spent a long time at my house and his service was excellent.
Sharon Wunderle - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Review
Great Service
Kae - Carterville, IL 62918
Review
5
Keith - Carterville, IL 62918
Review
Excellent service!
Troutt - Carterville, IL 62918
Review
Professional, courteous, knowledgeable
craigfahr0923 - Carterville, IL 62918
Review
Excellent service
Drust - Carterville, IL 62918
Review
Excellent service
Brown - Carterville, IL 62918
Review
Great
Jennings - Carterville, IL 62918
Review
Daniel is awesome. Always does a great job. Explains the current status of the system and things to watch for going forward.
Gregory - Carterville, IL 62918
Review
He was very good and knowledgeable
Pat Kelly - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer, Pat! We appreciate you!

Review
Excellent service!
Rogers - Carterville, IL 62918
Review
Service good
Jerry - Carterville, IL 62918
Review
Serious problem found and repaired quickly and efficiently.
Allen - Carterville, IL 62918
Review
Fast and efficient checkup.
Allen - Carterville, IL 62918
Review
Excellent service
Tommy - Carterville, IL 62918
Review
They were timely and explained everything as they went along. Very friendly!
Darlene - Carterville, IL 62918
Review
Good service. Tech was friendly and knowledgeable of job.
Hines - Carterville, IL 62918
Review
Technician was friendly, polite, and knowledgeable.
Ruiz - Carterville, IL 62918
Review
good service
Waldron - Carterville, IL 62918
Review
Excellent service and friendly staff
Robinson - Carterville, IL 62918
Review
Excellent service
Horn - Carterville, IL 62918
Review
Fast and friendly as always.
Benjamin Ragan - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

We appreciate you taking the time to leave a review!

Review
Very professional and knowledgeable.
Mark S - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Review
Always On time, Knowledgeable, Polite! Charlie's the BEST!
Michael Baker - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

We're happy to hear Justin took good care of you! Give us a call any time!

Review
Daniel is very friendly and does a great job
Mike Scott - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

We are so happy to take care of you! Thanks for being a customer!

Review
Charlies is always dependable. They came out right away and gave us honest and dependable service. The best Air and Heating company around!
Steve Battiste - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you Steve! It's always a pleasure to work with you.

Review
Daniel arrived on time and was very polite, professional and knowledgeable. Daniels work is always very thorough and completed in a timely manner You have a 5 star employee in that gentleman. Thanks for great continued customer service!!
Bill Lannom - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thanks Bill for taking the time to tell us about your service today!! We are so fortunate to have Daniel representing out company. Thanks again, Pete Fozzard Co-owner Charlie’s AC and Heating

Five Star Service. Five Reviews.

Read Reviews
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