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Air Conditioning & Heating Experts in Carterville, IL

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Charlie's Air Conditioning & Heating has provided Carterville, IL, excellent heating and AC service, repair, installation and system replacement for almost 40 years. We specialize in heating and cooling services as well as blown-in insulation.

What Makes Charlie's Different (and Better!) for Local Carterville Families?

Why pick Charlie's Air Conditioning & Heating as your HVAC contractor? We have been trusted to heat and cool local homes and have the expertise to keep you cool and comfortable in the summer and nice and warm in the winter. We also stock a variety of American-made products that could change how you interact with your heating or cooling system.

We install only YORK products so we can provide you with the finest examples of furnaces, air conditioners and heat pumps. Upgrading and get significant savings on your utility bills as the new HVAC systems are built to operate at maximum efficiency.

Check out our glowing reviews and discover why your neighbors consider us to be their nearby heating and air company in Carterville, IL.

Recent Jobs and Reviews in Carterville, IL

Rated 5.0 out of 5 stars based on 908 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.

Our Local Reviews by City

Job Locations and Reviews

Review
Always professional and gives detailed answers and descriptions of what services were completed.
Ziegler - Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Heating Maintenance PCSA 2025 heating check up prepaid
Carterville, IL 62918
Review
Excellent service!
Miskell - Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Heat Pump Service Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Technician checked wire connections. Made sure thermostat operating normally. Change the filter. Cleaned out hoses. Cleaned flame sensor. Checked burners, and check CO reading in the airstream and in flue pipe.
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Repair Carterville
Carterville, IL 62918
Review
Excellent, professional service.
Jeff - Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up renewal 2 systems Heating Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Prepaid Heating Maintenance
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Free W. New Install Heating Maintenance HVAC Service Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Heating Maintenance PCSA 2025 heating check up renewal Furnace Repair Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Gas furnace Complaint no heat furnace not staying lit
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked the wire connections. Made sure thermostat operating normally. Customer supplied and replaced the filters. Check Freon levels, and checked defrost.
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
4th quarter heating maintenance and filter change HVAC Service
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Cleaned ice machine in conference room hallway
Carterville, IL 62918
Review
Its that time of year to have my furnace check up, and Daniel, from Charlies Heating And Air, came out and looked at my furnace and said it was good for another year. He spent a long time at my house and his service was excellent.
Sharon Wunderle - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Daniel B.
Daniel B. Checked in
2025 Fall Check Up PCSA Renew/move and replace thermostat
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Replaced downstairs electric heater control board and tested system operation. All 4 heaters are operating normally at this time.
Carterville, IL 62918
Review
Great Service
Kae - Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up prepaid Technician check wire connections. Made sure thermostats operating normally, and change the filter
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Service Carterville
Carterville, IL 62918
Review
5
Keith - Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up prepaid Heating Repair Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Repair Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Free W. New Install Heating Maintenance Furnace Service Carterville
Carterville, IL 62918
Pete F.
Pete F. Checked in
Complaint: Furnace not heating Found burners not lighting due to rusted burners. Removed and cleaned burners and flame sensor. Furnace now operating properly. 0ppm of CO in air stream. Inducer motor loud, will quote price for replacement
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
No Heat Furnace Repair Carterville
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up renewal HVAC Service Carterville
Carterville, IL 62918
Daniel B.
Daniel B. Checked in
Water dripping from north corridor system
Carterville, IL 62918
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up renewal HVAC Repair Carterville
Carterville, IL 62918
Review
Excellent service!
Troutt - Carterville, IL 62918
Review
Professional, courteous, knowledgeable
craigfahr0923 - Carterville, IL 62918
Review
Excellent service
Drust - Carterville, IL 62918
Review
Excellent service
Brown - Carterville, IL 62918
Review
Great
Jennings - Carterville, IL 62918
Review
Daniel is awesome. Always does a great job. Explains the current status of the system and things to watch for going forward.
Gregory - Carterville, IL 62918
Review
He was very good and knowledgeable
Pat Kelly - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer, Pat! We appreciate you!

Review
Excellent service!
Rogers - Carterville, IL 62918
Review
Service good
Jerry - Carterville, IL 62918
Review
Serious problem found and repaired quickly and efficiently.
Allen - Carterville, IL 62918
Review
Fast and efficient checkup.
Allen - Carterville, IL 62918
Review
Excellent service
Tommy - Carterville, IL 62918
Review
They were timely and explained everything as they went along. Very friendly!
Darlene - Carterville, IL 62918
Review
Good service. Tech was friendly and knowledgeable of job.
Hines - Carterville, IL 62918
Review
Technician was friendly, polite, and knowledgeable.
Ruiz - Carterville, IL 62918
Review
good service
Waldron - Carterville, IL 62918
Review
Excellent service and friendly staff
Robinson - Carterville, IL 62918
Review
Excellent service
Horn - Carterville, IL 62918
Review
Great Service
Toby - Carterville, IL 62918
Review
Jake was polite, he knew what he was doing, and worked efficiently.
Fuchs - Carterville, IL 62918
Review
Daniel always promptly replies and repairs my a/c.
Groll - Carterville, IL 62918
Review
Fast and friendly as always.
Benjamin Ragan - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

We appreciate you taking the time to leave a review!

Review
Very professional and knowledgeable.
Mark S - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Review
Always On time, Knowledgeable, Polite! Charlie's the BEST!
Michael Baker - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

We're happy to hear Justin took good care of you! Give us a call any time!

Review
Daniel is very friendly and does a great job
Mike Scott - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

We are so happy to take care of you! Thanks for being a customer!

Review
Charlies is always dependable. They came out right away and gave us honest and dependable service. The best Air and Heating company around!
Steve Battiste - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thank you Steve! It's always a pleasure to work with you.

Review
Daniel arrived on time and was very polite, professional and knowledgeable. Daniels work is always very thorough and completed in a timely manner You have a 5 star employee in that gentleman. Thanks for great continued customer service!!
Bill Lannom - Carterville, IL 62918
Response from Charlie's Air Conditioning & Heating:

Thanks Bill for taking the time to tell us about your service today!! We are so fortunate to have Daniel representing out company. Thanks again, Pete Fozzard Co-owner Charlie’s AC and Heating

Five Star Service. Five Reviews.

Read Reviews
Badge Since 1982 Charlies Heat And Air