Air Conditioning & Heating Experts in Carterville, IL
Charlie's Air Conditioning & Heating has provided Carterville, IL, excellent heating and AC service, repair, installation and system replacement for almost 40 years. We specialize in heating and cooling services as well as blown-in insulation.
What Makes Charlie's Different (and Better!) for Local Carterville Families?
Why pick Charlie's Air Conditioning & Heating as your HVAC contractor? We have been trusted to heat and cool local homes and have the expertise to keep you cool and comfortable in the summer and nice and warm in the winter. We also stock a variety of American-made products that could change how you interact with your heating or cooling system.
We install only YORK products so we can provide you with the finest examples of furnaces, air conditioners and heat pumps. Upgrading and get significant savings on your utility bills as the new HVAC systems are built to operate at maximum efficiency.
Check out our glowing reviews and discover why your neighbors consider us to be their nearby heating and air company in Carterville, IL.
Recent Jobs and Reviews in Carterville, IL
Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.
Our Local Reviews by City
- Anna, IL (5)
- Benton, IL (25)
- Buncombe, IL (2)
- Cambria, IL (32)
- Carbondale, IL (267)
- Carrier Mills, IL (1)
- Carterville, IL (920)
- Christopher, IL (11)
- Colp, IL (9)
- Crab Orchard Precinct, IL (2)
- Creal Springs, IL (14)
- De Soto, IL (66)
- Du Quoin, IL (22)
- Elkville, IL (8)
- Energy, IL (28)
- Goreville, IL (11)
- Grantsburg, IL (3)
- Grassy, IL (2)
- Harrisburg, IL (7)
- Herrin, IL (216)
- Hurst, IL (1)
- Johnston City, IL (38)
- Lick Creek Precinct, IL (1)
- Makanda, IL (44)
- Makanda Township, IL (1)
- Marion, IL (338)
- Mulkeytown, IL (6)
- Murphysboro, IL (39)
- Ozark, IL (6)
- Pittsburg, IL (16)
- Pomona, IL (4)
- Ross Township, PA (1)
- Royalton, IL (16)
- Sesser, IL (3)
- Tamaroa, IL (2)
- Thompsonville, IL (5)
- Valier, IL (2)
- Vienna, IL (16)
- West Frankfort, IL (61)
- Zeigler, IL (2)
Job Locations and Reviews
Excellant Service
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician check wire connections. Made sure the thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Checked Freon levels, and check defrost.
Installed and programmed Ecobee thermostats for the 2 systems in the sanctuary.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replaced one filter that tech supplied and replaced the other filter with one that customer supplied. Checked electric heaters. Checked Freon, and checked defrost. Replaced outdoor capacitor under warranty.
Heating Inspection Heat pump pressures appear normal. Thermostat appears to be operating normally. All electrical components appear to be operating normally. Based on tests performed, it appears due to an unseasonably warm December, the heat pump maybe getting overwhelmed due to warm temperatures and tripping on high pressure causing the electric heat strips to take over. System appears to be operating normally at this time. Also made sure the program for the thermostat was turned off and set to hold.
Heat Pump Maintenance PCSA 2025 heating check up renewal Technician checked wire connections. Made sure thermostat is operating normally. Replaced the filters. Checked electric heaters. Checked Freon levels. Checked defrost. Technician changed a capacitor on the main houses unit unit is under warranty.
Technician checked wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and checked defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filters. Cleaned flame sensor. Checked igniter. Checked burners. Clean drain hoses. Checked CEO, reading in airstream and in flute pipe.
Heat Pump Maintenance PCSA 2025 heating check up renewal Technician check wire connections. Made sure thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Checked Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance
Install ecobee thermostat
1st Quarter 2026 Ice machine PM
Service rep went right to work did the service in a very timely manner informed me what was done and that it was in good shape.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure the thermostat is operating normally. Replace the filter with one that customer supplied. Clean flame sensor. Checked burners. Checked igniter. Clean drain hoses.
Cleaned ice machine
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Check the filter and the filter was possible. Cleaned fire sensor. Checked burners. Checked igniter. Cleaned drain hoses. Check CO reading in the airstream and flu pipe.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and checked defrost.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Technician checked wire connections. Made sure your thermostat is operating normally. Customer replaces the filters. Checked electric heaters. Check Freon levels, and check defrost.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician checked wire connections. Made sure thermostat is operating normally. Replaced the filter. Cleaned flame sensor. Checked igniter. Checked burners. Cleaned out drain hoses. Checked CO reading and the airstream and in the flu pipe.
Professional and polite. Let me know what he was doing did his job and moved on.
2025 PCSA Heating Check Up Renewal Heating Maintenance Technician check wire connections. Made sure thermostat is operating normally. Replace the filter with one that customer supplied. Checked electric heaters. Checked Freon levels, and checked defrost.
Complaint no heat fan running but not heating. Cause of the issue was a dead igniter. Replaced igniter and tested system operation. System appears to be operating normally at this time.
Great job! Answered all my questions!
12/26/25 Cleaned ice machine and replaced filters in the some of the package units. Also inspected belts and they appear to be normal. technician replaced the filters in the kitchen, music room, lounge. Rooms 401-407. Rooms421-430. 12/31/25 Finished replacing filters for the rest of the building.
Technician checked wire connections. Replaced thermostat with a Google nest thermostat that ameren supplied. customer replaces filters. Checked electric heaters.
Complaint thermostat not operating properly. Customer still having issues with WiFi stat. Customer would like for us to see what we could get covered under the Ameren rebate program. System is operating normally at this time.
Complaint no heat Technician turned the unit on and noticed the compressor was not starting up. Technician check the capacitor and it was good. Then checked the Freon and the Freon was good. Put a hard start on to see if the compressor would run. The compressor did not run. Unit is gonna need a new compressor.
2025 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer will replace filters in the near future. Thermostats were operating normally. Heat strips were operating normally. Freon/Puron levels were within normal range. Defrost mode was operating normally. Everything was clean and checked out well. Both systems are operating normally at this time.
Great job
2025 PCSA Heating Check Up Prepaid Heating Maintenance Checked wire connections. Customer replaced filter recently. Thermostat was operating normally. Heat strips were operating normally. Temperature rise was normal. Everything was clean and checked out well. System is operating normally at this time.
Pete did an outstanding job. He fixed the issue with our furnace very quickly.
He was prompt and fixed only what needed fixed. He didn’t try to sell me anything I didn’t need. Love Charlie’s Heating and Air.
Semi annual service
Jacob was efficient
Everything went great ! Kakob did a good job !
Jakob did a great job !
Daniel was super friendly and provided great customer service!
Always professional and gives detailed answers and descriptions of what services were completed.
Excellent service!
Excellent, professional service.
Its that time of year to have my furnace check up, and Daniel, from Charlies Heating And Air, came out and looked at my furnace and said it was good for another year. He spent a long time at my house and his service was excellent.
Thank you for being a customer!
Great Service
5
Excellent service!
Professional, courteous, knowledgeable
Excellent service
Excellent service
Great
Daniel is awesome. Always does a great job. Explains the current status of the system and things to watch for going forward.
Excellent service!
Service good
Daniel arrived on time and was very polite, professional and knowledgeable. Daniels work is always very thorough and completed in a timely manner You have a 5 star employee in that gentleman. Thanks for great continued customer service!!
Thanks Bill for taking the time to tell us about your service today!! We are so fortunate to have Daniel representing out company. Thanks again, Pete Fozzard Co-owner Charlie’s AC and Heating