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Trusted Heating & AC Repair in West Frankfort, IL

Serving Franklin County Families Since 1982

From the historic downtown to the quiet residential streets, West Frankfort residents know that Southern Illinois weather is unpredictable. You need a heating company that treats you like a neighbor, not just a ticket number.

For over 40 years, Charlie’s Air Conditioning & Heating has been the family-owned team that West Frankfort trusts. Whether you have an old gas furnace in a historic home or a heat pump in a new build, we keep your home safe and warm.

Need Service Now? Call Your Local Experts: (618) 985-2502

Why West Frankfort Chooses Charlie's

We aren't a national franchise. We are a local business rooted in Southern Illinois values. While our office is nearby, our trucks are a staple in West Frankfort.

  • Honest Diagnostics: We won't sell you a new furnace if a simple repair will fix it.

  • 24/7 Emergency Service: If your heat goes out on a Friday night, we don't make you wait until Monday.

  • Franklin County Experts: We know the local building codes and the common issues with older West Frankfort homes.

Our West Frankfort Heating Services

Furnace Repair & Safety Checks

Is your furnace making a rattling noise or failing to ignite? We specialize in Gas Furnace Repair. We carry parts for all major brands, ensuring we can get your heat back on in a single visit.

Affordable Furnace Replacement

If your system is over 15 years old, repairs can start adding up. We provide free, no-pressure estimates for Furnace Installation. We install high-efficiency American-made systems that can lower your utility bills instantly.

Heat Pump Service

Heat pumps are great for our climate, but they need regular care. We handle Heat Pump Repair and defrost board troubleshooting to keep your backup heat ready for winter storms.

Summer Cooling Services

When the Southern Illinois humidity spikes, you need reliable AC. We offer:

24/7 Emergency HVAC Repair in West Frankfort

An HVAC system rarely breaks down at a convenient time. That’s why we offer 24/7 emergency service for the West Frankfort community. Day or night, weekend or holiday, you can count on Charlie’s to answer the call.

West Frankfort HVAC FAQs

Do you charge for estimates in West Frankfort?

We provide free estimates for all new system installations and replacements. For repair services, we charge a flat-rate diagnostic fee to accurately identify the problem with your equipment.

How quickly can you get to West Frankfort for a service call?

As we are based nearby in Carterville and serve the entire Southern Illinois region, we can typically provide very prompt service to West Frankfort, especially for emergency calls.

What are signs I might need furnace replacement instead of repair?

If your furnace is over 15 years old, requires frequent repairs, makes loud noises, or causes a sudden spike in your energy bills, it's often more cost-effective to consider a replacement.

Do you service commercial properties in West Frankfort?

Yes! We offer a full range of commercial HVAC services, including repair, maintenance, and custom installation for businesses, offices, and other commercial buildings in the area.

Ready to experience the Charlie’s difference? Contact us online or call (618) 985-2502 to schedule your appointment in West Frankfort today!

Recent Jobs and Reviews in West Frankfort, IL

Rated 4.9 out of 5 stars based on 61 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.

Job Locations and Reviews

Jakob E.
Jakob E. Checked in
Heating Maintenance PCSA 2025 heating check up prepaid Technician check wire connections. Make sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and check defrost.
West Frankfort, IL 62896
Review
Great Service
Gass - West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance Heat Pump Repair West Frankfort
West Frankfort, IL 62896
Review
Excellent
Cramer - West Frankfort, IL 62896
Pete F.
Pete F. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance All heaters running, checked wiring connections and brushed A coil
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Repair
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
West Frankfort, IL 62896
Shawn C.
Shawn C. Checked in
Responded to a weekend emergency repair call. The furnace would not ignite. Traced the issue to a faulty gas valve. Replaced the valve from our fully stocked truck and restored heat immediately. Residents in West Frankfort can count on Charlie's for 24/7 emergency HVAC repair, day or night.
West Frankfort, IL 62896
Steve R.
Steve R. Checked in
Met with a homeowner to discuss heating & furnace installation options. Their current system has a cracked heat exchanger. Recommended a high-efficiency furnace replacement to improve safety and lower utility costs. Charlie's offers free, no-pressure estimates for all new system installations.
West Frankfort, IL 62896
Amber W.
Amber W. Checked in
Addressed a complaint of an AC unit making a loud rattling noise. Found loose debris in the condenser fan housing. Removed the obstruction and checked the refrigerant levels. Even in late season, reliable air conditioner repair is vital for comfort during unexpected warm spells.
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
Conducted a heating system maintenance visit to prepare for winter. Cleaned the blower motor wheel, checked the flame sensor, and tested for carbon monoxide leaks to ensure safety. Routine maintenance helps West Frankfort residents avoid emergency calls when the temperature drops.
West Frankfort, IL 62896
Gerson C.
Gerson C. Checked in
Dispatched to a West Frankfort home where the furnace was blowing cold air. Diagnostic revealed a malfunctioning limit switch causing the burners to shut off prematurely. Replaced the part and verified proper heating operation. Fast, reliable furnace repair to keep this family warm.
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
Heat Pump Maintenance PCSA 2025 heating check up renewal HVAC Repair
West Frankfort, IL 62896
Review
Always look forward to seeing Daniel. He’s become extended family member!
Mclaskey - West Frankfort, IL 62896
Review
Was not home at the time he was here.
John - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
No heat or AC
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
2025 PCSA Heating Check Up Renewal Heating Maintenance
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
One-Time Check Up Furnace/AC Maintenance
West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance HVAC Service
West Frankfort, IL 62896
Review
Service is always fabulous!! Quick to respond too
Bandera - West Frankfort, IL 62896
Pete F.
Pete F. Checked in
AC Service Complaint a/c freezing up Found system low on refrigerant Added 410a, will return for leak search
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
2025 PCSA AC Check Up Renewal AC Maintenance Done 8-8-25 Cleaned cond coil, flushed drain, replaced filter and checked system operation
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Complaint : No AC Found outside unit not running due to high pressure switch tripped. Reset switch and found high head pressure - 550 PSI. Unable to check Freon charge accurately until coil is washed. Notified front desk and maintenance department is going to wash unit, due to no hose hook up near unit. If further problems occur we will be contacted by management.
West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
AC Maintenance PCSA 2025 a/c check up renewal and bring 20x25x5
West Frankfort, IL 62896
Review
Out standing
Cramer - West Frankfort, IL 62896
Daniel B.
Daniel B. Checked in
AC Repair No AC
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Air Conditioning Repair 2025 PCSA AC Check Up Renewal AC Maintenance Cleaned. One coil, replaced filter, flushed drain and checked system operation Added 410a refrigerant to get correct charge
West Frankfort, IL 62896
Review
Excellent service
Hewlett - West Frankfort, IL 62896
Pete F.
Pete F. Checked in
HVAC Service AC Maintenance Done 7-25-25 PCSA 2025 a/c check up prepaid Flushed drain, cleaned cond coil, checked operation and replaced filter with customer provided filter
West Frankfort, IL 62896
Review
Jacob did an outstanding job for us
Seavers - West Frankfort, IL 62896
Jakob E.
Jakob E. Checked in
2025 PCSA AC Check Up Prepaid AC Maintenance HVAC Repair West Frankfort
West Frankfort, IL 62896
Pete F.
Pete F. Checked in
Ordered compressor due to noise level of unit. Customer owes labor only, part under warranty 7/11/25: returned to replace compressor, drier, and dual capacitor under parts warranty, completed cooling maintenance, cleaned coil, flushed drain, replaced filters and made sure system is working properly System is operational
West Frankfort, IL 62896
Review
as always top notch service
Second Baptist - West Frankfort, IL 62896
Review
He was thorough and did very good work
Mondino - West Frankfort, IL 62896
Review
Charlie’s heating and air have always responded quickly to fix any of my problems! Plus price is right!
Debby - West Frankfort, IL 62896
Review
True professional. Answers all my questions.
Mclaskey - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

Thank you for being a customer!

Review
Excellent service
TJ - West Frankfort, IL 62896
Review
Great service
Dick - West Frankfort, IL 62896
Review
Shawn is extremely knowledgeable, courteous, helpful and explains all facets or aspects of the routine service call. He is a GEM!!!!!!
Rachel - West Frankfort, IL 62896
Review
Good service. Would recommend.
Larry - West Frankfort, IL 62896
Review
Always feel happy and confident that the system has been thoroughly checked and maintained by the Best company out there! Thank you so much
Mclaskey - West Frankfort, IL 62896
Review
I respect his advice and he was very helpful.
Jo Ann - West Frankfort, IL 62896
Review
Always excellent!
Second - West Frankfort, IL 62896
Review
The service we’ve come to expect
Second - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

We appreciate your business!

Review
Did a great job
Howard - West Frankfort, IL 62896
Response from Charlie's Air Conditioning & Heating:

Thank you for being a Customer!

Review
Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal
Rachel - West Frankfort, IL 62896
Review
Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.
Mclaskey - West Frankfort, IL 62896
Review
Much appreciate the attention to quality and willingness to provide explanations
Second Baptist Church - West Frankfort, IL 62896
Review
As always Shawn was good at listening and being thorough in his diagnosis. Excellent!
Second - West Frankfort, IL 62896

Five Star Service. Five Reviews.

Badge Since 1982 Charlies Heat And Air