Trusted Heating & AC Repair in West Frankfort, IL
Serving Franklin County Families Since 1982
From the historic downtown to the quiet residential streets, West Frankfort residents know that Southern Illinois weather is unpredictable. You need a heating company that treats you like a neighbor, not just a ticket number.
For over 40 years, Charlie’s Air Conditioning & Heating has been the family-owned team that West Frankfort trusts. Whether you have an old gas furnace in a historic home or a heat pump in a new build, we keep your home safe and warm.
Need Service Now? Call Your Local Experts: (618) 985-2502
Why West Frankfort Chooses Charlie's
We aren't a national franchise. We are a local business rooted in Southern Illinois values. While our office is nearby, our trucks are a staple in West Frankfort.
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Honest Diagnostics: We won't sell you a new furnace if a simple repair will fix it.
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24/7 Emergency Service: If your heat goes out on a Friday night, we don't make you wait until Monday.
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Franklin County Experts: We know the local building codes and the common issues with older West Frankfort homes.
Our West Frankfort Heating Services
Furnace Repair & Safety Checks
Is your furnace making a rattling noise or failing to ignite? We specialize in Gas Furnace Repair. We carry parts for all major brands, ensuring we can get your heat back on in a single visit.
Affordable Furnace Replacement
If your system is over 15 years old, repairs can start adding up. We provide free, no-pressure estimates for Furnace Installation. We install high-efficiency American-made systems that can lower your utility bills instantly.
Heat Pump Service
Heat pumps are great for our climate, but they need regular care. We handle Heat Pump Repair and defrost board troubleshooting to keep your backup heat ready for winter storms.
Summer Cooling Services
When the Southern Illinois humidity spikes, you need reliable AC. We offer:
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Emergency AC Repair: Fast fixes for frozen coils and broken capacitors.
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AC Replacement: Upgrade to a modern, energy-efficient cooling system.
24/7 Emergency HVAC Repair in West Frankfort
An HVAC system rarely breaks down at a convenient time. That’s why we offer 24/7 emergency service for the West Frankfort community. Day or night, weekend or holiday, you can count on Charlie’s to answer the call.
West Frankfort HVAC FAQs
We provide free estimates for all new system installations and replacements. For repair services, we charge a flat-rate diagnostic fee to accurately identify the problem with your equipment.
As we are based nearby in Carterville and serve the entire Southern Illinois region, we can typically provide very prompt service to West Frankfort, especially for emergency calls.
If your furnace is over 15 years old, requires frequent repairs, makes loud noises, or causes a sudden spike in your energy bills, it's often more cost-effective to consider a replacement.
Yes! We offer a full range of commercial HVAC services, including repair, maintenance, and custom installation for businesses, offices, and other commercial buildings in the area.
Ready to experience the Charlie’s difference? Contact us online or call (618) 985-2502 to schedule your appointment in West Frankfort today!
Recent Jobs and Reviews in West Frankfort, IL
Customers say: The reviews exhibit a positive sentiment towards Charley's Air Conditioning and Heating. The majority of customers express satisfaction with the quality of service, professionalism, and expertise of the technicians. Positive reviews frequently mention friendly and personable service providers, timely and efficient service, and effective problem resolution. Customers also appreciate the company's reliability, punctuality, and willingness to accommodate their schedules. Additionally, many reviews highlight the technicians' knowledge, courtesy, and ability to explain technical issues in a clear and understandable manner. However, a few negative reviews exist, primarily concerning pricing and billing issues. Customers express dissatisfaction with unexpected charges, billing errors, and the need for additional repairs. While these negative reviews exist, the overall sentiment remains positive, with a clear majority of customers expressing satisfaction with Charley's Air Conditioning and Heating's services.
Our Local Reviews by City
- Anna, IL (5)
- Benton, IL (25)
- Buncombe, IL (2)
- Cambria, IL (32)
- Carbondale, IL (270)
- Carrier Mills, IL (1)
- Carterville, IL (924)
- Christopher, IL (11)
- Colp, IL (9)
- Crab Orchard Precinct, IL (2)
- Creal Springs, IL (14)
- De Soto, IL (67)
- Du Quoin, IL (23)
- Elkville, IL (8)
- Energy, IL (28)
- Goreville, IL (11)
- Grantsburg, IL (3)
- Grassy, IL (2)
- Harrisburg, IL (7)
- Herrin, IL (217)
- Hurst, IL (1)
- Johnston City, IL (39)
- Lick Creek Precinct, IL (1)
- Makanda, IL (44)
- Makanda Township, IL (1)
- Marion, IL (344)
- Mulkeytown, IL (6)
- Murphysboro, IL (39)
- Ozark, IL (6)
- Pittsburg, IL (17)
- Pomona, IL (4)
- Ross Township, PA (1)
- Royalton, IL (16)
- Sesser, IL (3)
- Tamaroa, IL (2)
- Thompsonville, IL (5)
- Valier, IL (2)
- Vienna, IL (16)
- West Frankfort, IL (61)
- Zeigler, IL (2)
Job Locations and Reviews
Heating Maintenance PCSA 2025 heating check up prepaid Technician check wire connections. Make sure thermostat is operating normally. Replace the filter. Checked electric heaters. Checked Freon levels, and check defrost.
Great Service
2025 PCSA Heating Check Up Renewal Heating Maintenance Furnace Repair
2025 PCSA Heating Check Up Renewal Heating Maintenance Heat Pump Repair West Frankfort
Excellent
2025 PCSA Heating Check Up Renewal Heating Maintenance All heaters running, checked wiring connections and brushed A coil
2025 PCSA Heating Check Up Renewal Heating Maintenance HVAC Repair
2025 PCSA Heating Check Up Renewal Heating Maintenance
Responded to a weekend emergency repair call. The furnace would not ignite. Traced the issue to a faulty gas valve. Replaced the valve from our fully stocked truck and restored heat immediately. Residents in West Frankfort can count on Charlie's for 24/7 emergency HVAC repair, day or night.
Met with a homeowner to discuss heating & furnace installation options. Their current system has a cracked heat exchanger. Recommended a high-efficiency furnace replacement to improve safety and lower utility costs. Charlie's offers free, no-pressure estimates for all new system installations.
Addressed a complaint of an AC unit making a loud rattling noise. Found loose debris in the condenser fan housing. Removed the obstruction and checked the refrigerant levels. Even in late season, reliable air conditioner repair is vital for comfort during unexpected warm spells.
Conducted a heating system maintenance visit to prepare for winter. Cleaned the blower motor wheel, checked the flame sensor, and tested for carbon monoxide leaks to ensure safety. Routine maintenance helps West Frankfort residents avoid emergency calls when the temperature drops.
Dispatched to a West Frankfort home where the furnace was blowing cold air. Diagnostic revealed a malfunctioning limit switch causing the burners to shut off prematurely. Replaced the part and verified proper heating operation. Fast, reliable furnace repair to keep this family warm.
Heat Pump Maintenance PCSA 2025 heating check up renewal HVAC Repair
Always look forward to seeing Daniel. He’s become extended family member!
Was not home at the time he was here.
No heat or AC
2025 PCSA Heating Check Up Renewal Heating Maintenance
One-Time Check Up Furnace/AC Maintenance
2025 PCSA AC Check Up Prepaid AC Maintenance HVAC Service
Service is always fabulous!! Quick to respond too
AC Service Complaint a/c freezing up Found system low on refrigerant Added 410a, will return for leak search
2025 PCSA AC Check Up Renewal AC Maintenance Done 8-8-25 Cleaned cond coil, flushed drain, replaced filter and checked system operation
Complaint : No AC Found outside unit not running due to high pressure switch tripped. Reset switch and found high head pressure - 550 PSI. Unable to check Freon charge accurately until coil is washed. Notified front desk and maintenance department is going to wash unit, due to no hose hook up near unit. If further problems occur we will be contacted by management.
AC Maintenance PCSA 2025 a/c check up renewal and bring 20x25x5
Out standing
AC Repair No AC
Air Conditioning Repair 2025 PCSA AC Check Up Renewal AC Maintenance Cleaned. One coil, replaced filter, flushed drain and checked system operation Added 410a refrigerant to get correct charge
Excellent service
HVAC Service AC Maintenance Done 7-25-25 PCSA 2025 a/c check up prepaid Flushed drain, cleaned cond coil, checked operation and replaced filter with customer provided filter
Jacob did an outstanding job for us
2025 PCSA AC Check Up Prepaid AC Maintenance HVAC Repair West Frankfort
Ordered compressor due to noise level of unit. Customer owes labor only, part under warranty 7/11/25: returned to replace compressor, drier, and dual capacitor under parts warranty, completed cooling maintenance, cleaned coil, flushed drain, replaced filters and made sure system is working properly System is operational
as always top notch service
He was thorough and did very good work
Charlie’s heating and air have always responded quickly to fix any of my problems! Plus price is right!
True professional. Answers all my questions.
Thank you for being a customer!
Excellent service
Great service
Shawn is extremely knowledgeable, courteous, helpful and explains all facets or aspects of the routine service call. He is a GEM!!!!!!
Good service. Would recommend.
Always feel happy and confident that the system has been thoroughly checked and maintained by the Best company out there! Thank you so much
I respect his advice and he was very helpful.
Always excellent!
The service we’ve come to expect
We appreciate your business!
Did a great job
Thank you for being a Customer!
Shawn is REMARKABLE!! he is always always always very prompt, courteous, neat, clean and ensures he does not affect my work from home capabilities with loud disturbances. Shawn is phenomenal
Such comfort in knowing my HVAC system is in tiptop shape and ready to go for winter. Many Thanks to Shawn and Charlie’s staff.
Much appreciate the attention to quality and willingness to provide explanations
As always Shawn was good at listening and being thorough in his diagnosis. Excellent!